Woocommerce IOS App

  • Resolved saeedbg

    (@saeedbg)


    1 year, 12 months ago

    Dear Woo Team,
    I currently only run Woocommerce and Jetpack and once I place an order in my website, I don’t get the ios push notification of a new order until later. and sometimes it misses it. Why’s that?

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  • Hi there @saeedbg ??

    I currently only run Woocommerce and Jetpack and once I place an order in my website, I don’t get the ios push notification of a new order until later. and sometimes it misses it. Why’s that?

    Thanks for reaching out, let’s figure out why things are not lining up!

    Could you tell us the version of the app in use, and the iOS version, please?
    Also, how possible is it that the Notifications for the app have been further customized, under iOS Settings?

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select Get system report and then click the Copy for support button.?You can either paste it in your response here, or use https://pastebin.com/ for pasting it there and sharing it with us.

    Looking forward to hearing from you!

Viewing 1 replies (of 1 total)
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