Woocommerce is incomplete

  • Resolved zindaba

    (@zindaba)


    5 years, 2 months ago

    Hi
    i am trying to setup a shop using wordpress and the woocommerce plugin. However i am getting this error message “Your installation of WooCommerce is incomplete. If you installed WooCommerce from GitHub, please refer to this document to set up your development environment.”. I have tried deleting and reinstalling with no success at all. i have been at it for the past 3 days trying various options with no luck. i am using infinityfree as my host. i did not install from github.

    Please some one out there assist me.

    Cheers
    Zindaba

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Hi @zindaba!

    Could you contact your host to find out how to access the FTP folder? There, in the path /wp-content/plugins could you find the folder called woocommerce and delete it there? Once that’s done, can you try installing the plugin again?

    Please let us know how it goes.

    Cheers!

    Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Howdy!

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.

    Cheers!

    Hello. I am having the exact same issue. Did you solved it?

    Please let me know.
    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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