Woocommerce is messed up

  • Resolved matees

    (@matees)


    1 year, 1 month ago

    Hi, I am using woocommerce for a long time and without any big issues.
    Suddenly my order page, or product page looks totally different. I am not even able to edit product price or change customers ordered products.

    Have you ever seen this? I have tried to disable all plugins and theme and nothing happened. Other all plugins except one is ok.

Viewing 1 replies (of 1 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @matees,

    I’m sorry to hear that you’re having issues with your order and product pages. This is not a common issue, but I’d be happy to help you troubleshoot it.

    For better assistance, can you provide screenshots showing the issue on your end? For screenshots, you may use https://snipboard.io – please follow the instructions on that page, then paste the URL in this thread.

    However, since you’ve already tried disabling all plugins and themes, the next step would be to check if there are any conflicts with your current WordPress version and WooCommerce. Please ensure that both are updated to their latest versions.

    If the issue still persists, it could be due to some corrupted files. In this case, I would recommend reinstalling WooCommerce. Please remember to backup your site before doing so.

    If none of these steps resolve the issue, could you share a copy of your site’s System Status Report with us? You’ll find it at the top of the page under WooCommerce > Status > Select Get System Report and then Download for Support. This will download a TXT file containing the SSR’s contents to share with us. Once you have the System Status Report file, please send it with your reply.

    Let us know how that goes. Looking forward to helping you.

Viewing 1 replies (of 1 total)
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