Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter janetwall

    (@janetwall)

    Please help. The link to the product which is virtual and downloadable is correct, but the information sent to the customer is nonsense. I am looking like a fool to my customers when they tell me the link does not work.

    I believe that this started happening with the latest WP update, but I am not sure.

    Thread Starter janetwall

    (@janetwall)

    Woocommerce was part of the Gather theme when I purchased it.

    Thread Starter janetwall

    (@janetwall)

    I sell courses so my product is virtual and downloadable. The customer is supposed to get the link to a course webpage. I have double checked all the product links and they are correct. I believe with the recent update of WP (4.1.1) the has been a serious problem introduced. The customer does not receive the correct download link.

    Example: Correct Link = https://www.ceuonestop.com/wp/realisticcd13

    The link the customer receives is: https://ceuonestop.com/home2/jwall/public_html/ceuonestop.com/wp/realisticcd13

    I note that his is similar to the Log Directory Writable in the text below.

    Please help me solve this. My little business is getting a bad reputation from this.

    ### WordPress Environment ###

    Home URL: https://ceuonestop.com/wp
    Site URL: https://ceuonestop.com/wp
    WC Version: 2.3.5
    WC Database Version: 2.3.5
    Log Directory Writable: ? /home2/jwall/public_html/ceuonestop.com/wp/wp-content/uploads/wc-logs/
    WP Version: 4.1.1
    WP Multisite: –
    WP Memory Limit: 40 MB – We recommend setting memory to at least 64MB. See: Increasing memory allocated to PHP
    WP Debug Mode: –
    Language: en_US

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 5.4.38
    PHP Post Max Size: 64 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    SUHOSIN Installed: –
    MySQL Version: 5.5.40
    Max Upload Size: 64 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Remote Post: ?
    Remote Get: ?

    ### Server Locale ###

    decimal_point: .
    thousands_sep: N/A
    mon_decimal_point: N/A
    mon_thousands_sep: N/A

    ### Active Plugins (11) ###

    Advanced Image Styles: by Gregory Cornelius – 0.3
    Contact Form: by BestWebSoft – 3.73
    Easy Theme and Plugin Upgrades: by Chris Jean – 1.0.4
    Media File Manager: by Atsushi Ueda – 1.3.0
    Quotes Collection: by Srini G – 1.5.9
    SlickQuiz: by Julie Cameron – 1.3.7.1
    WooCommerce: by WooThemes – 2.3.5
    WordPress Importer: by wordpressdotorg – 0.6.1
    WP Super Cache: by Donncha O Caoimh – 1.4
    YouTube: by EmbedPlus Team – 9.3
    Youtube shortcode: by Túbal Martín – 1.8.5

    ### Settings ###

    API Enabled: –
    Taxes Enabled: –
    Shipping Enabled: –
    Force SSL: ?
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2

    ### WC Pages ###

    Shop Base: #12 – /shop/
    Cart: #13 – /cart/
    Checkout: #14 – /checkout/
    My Account: #16 – /my-account/

    ### Taxonomies ###

    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    ### Theme ###

    Name: Gather
    Version: 1.1.4
    Author URL: https://themetrust.com
    Child Theme: ? – If you’re modifying WooCommerce or a parent theme you didn’t build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?

    ### Templates ###

    Overrides: gather/woocommerce/archive-product.php
    gather/woocommerce/content-product.php version – is out of date. The core version is 1.6.4
    gather/woocommerce/loop/pagination.php version – is out of date. The core version is 2.2.2
    gather/woocommerce/myaccount/my-account.php
    gather/woocommerce/single-product/product-image.php version – is out of date. The core version is 2.0.14
    gather/woocommerce/single-product/product-thumbnails.php version – is out of date. The core version is 2.3.0
    gather/woocommerce/single-product/up-sells.php version – is out of date. The core version is 1.6.4
    gather/woocommerce/single-product.php version – is out of date. The core version is 1.6.4

    : Learn how to update outdated templates

    Thread Starter janetwall

    (@janetwall)

    Does anyone have any suggestions?

Viewing 4 replies - 1 through 4 (of 4 total)
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