Woocommerce is stoping my site to load

  • Resolved digitalfirstspa

    (@digitalfirstspa)


    3 years, 9 months ago

    The site is not loading since 2 or 3 days. I tried to install an older version of woocommerce plugin and didn′t work. I algo tryed to update theme, plugins and didn′t work neither. If I desactive the plugin, the site loads. Can you provide us a solution?

    thanks in advance

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    Hi @digitalfirstspa,

    You’ll first want to check the PHP error logs to see if there are pointers to what’s causing the site not to load with WooCommerce active.

    You could ask your host to assist you with finding the logs. If you’d like to check by yourself, here are a few ways to find the PHP error logs: https://snipboard.io/Xcbkwy.jpg

    Let us know what you find so that we can assist further.

    Thanks.

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Woocommerce is stoping my site to load’ is closed to new replies.