Woocommerce link to Facebook

Hi @bettyliciousuk,

Thanks for reaching out. Happy to help you with this!

I’m sorry to hear that the plugin is giving you some trouble. Would you please tell me a little bit more about what you mean when you say you “undid the link”? Did you make this change from the plugin or from Facebook?

Thanks,
Marcus

Hi Marcus.

I have recently started workng with a new marketing company through facebook and the catalogue of my woo commerce products was not up to date.

I have tried to fix this and made the mistake of taking off the Facebook plug in to try and re-connect it and solve this issue.

I cannot now re-connect to my Facebook page BettyliciousUK

The error reads;
I do not have permission to connect to this page i need to contact the admin of Bettylicious.

I do seem to have three ad accounts and two facebook pixels.

Fiona

Hi Fiona – @bettyliciousuk,

Thank you for providing these additional details. I’m happy to see if we can get you back up and running!

First, would you please double-check that the ad account, pixel, and page that you would like to use are all able to be managed by the Business Manager that you will be choosing?

Thanks,
Marcus

Hey @bettyliciousuk,

It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

Thanks,
Marcus