Woocommerce mails not sending even with SMTP set up.

I’m using a local install of woocommerce with the SparkPost SMTP plugin.
My account, API etc is all set up and when I hit ‘send test mail’ it sends successfully, however when I make an order using Paypal sandbox a notification email never gets sent.
The ‘new order’ mail is activated, SparkPost works, WP is up to date, and the mail never sends. Nothing in my spam folder. When I check SparkPost it seems to count test mails as accepted, and WooCommerce mails as ‘targeted’ which seems like they are still being blocked somehow.
Has anyone encountered this before?

### WordPress Environment ###

Home URL: https://localhost:8888/wp-test
Site URL: https://localhost:8888/wp-test
WC Version: 2.6.14
Log Directory Writable: ?
WP Version: 4.7.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_GB

### Server Environment ###

Server Info: Apache/2.2.31 (Unix) mod_wsgi/3.5 Python/2.7.12 PHP/7.0.12 mod_ssl/2.2.31 OpenSSL/1.0.2j DAV/2 mod_fastcgi/2.4.6 mod_perl/2.0.9 Perl/v5.24.0
PHP Version: 7.0.12
PHP Post Max Size: 32 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.50.3
OpenSSL/1.0.2j

SUHOSIN Installed: –
MySQL Version: 5.6.33
Max Upload Size: 32 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 2.6.14
: 
woocommerce_sessions: ?
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?
woocommerce_shipping_zones: ?
woocommerce_shipping_zone_locations: ?
woocommerce_shipping_zone_methods: ?
woocommerce_payment_tokens: ?
woocommerce_payment_tokenmeta: ?
MaxMind GeoIP Database: ? The MaxMind GeoIP Database does not exist - Geolocation will not function. You can download and install it manually from https://dev.maxmind.com/geoip/legacy/geolite/ to the path: . Scroll down to \"Downloads\" and download the \"Binary / gzip\" file next to \"GeoLite Country\"

### Active Plugins (7) ###

SparkPost: by SparkPost – 2.6.4
WooCommerce PayPal Express Checkout Gateway: by Automattic – 1.1.2
WooCommerce Stripe Gateway: by WooCommerce – 3.0.7
WooCommerce Menu Cart: by Jeremiah Prummer
Ewout Fernhout – 2.5.8.1

Woocart Popup Lite for WooCommerce: by Festi-Team – 1.1
WooCommerce: by WooThemes – 2.6.14
YITH WooCommerce Multi-step Checkout: by YITHEMES – 1.3.12

### Settings ###

Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2

### API ###

API Enabled: ?

### WC Pages ###

Shop Base: #28 - /shop/
Basket: #29 - /basket/
Checkout: #30 - /checkout/
My Account: #31 - /my-account/

### Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name: Sunset Coffee
Version: 1.0.0
Author URL: https://layerswp.com/
Child Theme: ?
Parent Theme Name: Layers
Parent Theme Version: 1.6.5
Parent Theme Author URL: https://www.oboxthemes.com/
WooCommerce Support: ?

### Templates ###

Overrides: layerswp/archive-product.php
layerswp/single-product.php
layerswp/taxonomy-product_cat.php
layerswp/taxonomy-product_tag.php

• This topic was modified 7 years, 9 months ago by jukeboxjuicer.