WooCommerce New Order emails not sending

Sorry, your hosting provider.
Wp send mail via a php function unless you set it up to send via a mail server such as smtp. Both of these are affected by your hosting account set up.

Wp send grid gets around this by sending your mail out via thir mail servers so you don’t have that hastle.

Ok. I just set up acc with sendgrid. I will try it out. Cross your fingers for me. Thanks

YOU ARE A GENIUS! Thank you so much for helping me. Its working now. Got sendgrid and its perfect thanks

Sendgrid worked for me as well. Still very strange that all emails EXCEPT the new order email send just fine through SMTP…

We added SendGrid, but the mails still were not going out. Luckily, we stumbled upon something that fixed all of our woocommerce issues (at least for now). Our server environment had semi-recently installed PHP 5.4. There was still a handler for 5.3 that was overriding it, though, since the site pre-dated the upgrade. Deleting the 5.3 handler, and using PHP 5.4 only immediately fixed our e-mail issues (and a re-direct issue from the Mijireh payment module).

Not sure if this will be the fix for everyone, but it is worth checking.

Good luck!

We have site that is sending out emails to our customers order complete. The email address it is sending from is not the email address of our site but our other site name. I tried to look for the setting of the order complete form and did not find any. Where will I find order complete email setting please let me know as I need to disable this.

I think problem is with new order custom email address: if you go to woocommerce email settings and click on new order at the top, then delete everything in the Recipient(s) box. Then it will send to the default email. This worked for me.

Had a similar problem a while ago, and found out that when we put the site online, we forgot to upload the mail templates (or it failed). I simply uploaded them to the server and the mail went out perfectly fine. (hope that helps).

Removing periods or commas out of the “From” field in woocommerce should fix it. You can only use letters.

Woocommerce->Settings->Emails

My Order Completed ones aren’t going. This is driving me nuts because people keep calling asking for tracking numbers. None of these worked for me.

Removing periods or commas out of the “From” field in woocommerce should fix it. You can only use letters.

Woocommerce->Settings->Emails

Menellia, which “From” field are you referring to? The “From” name, or the “From” email? I’m assuming the name field, can you remove the period from an email?