WooCommerce New User Email links do not work

  • lordyamis

    (@lordyamis)


    1 month ago

    Most emails work except the new user email. The new user email set password, and my account go to some foreign WPmail link that does not exist. I got a singular response from support responded after 10 minutes and have not heard back for two business days. I’m quite disappointed at the support for a paid service. I have canceled my premium.

    The plugin must have broke from an update. I completely uninstalled the plugin and reinstalled and it is working as expected.

    • This topic was modified 1 month ago by lordyamis.
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  • Plugin Support Dake

    (@dakeg)

    Hey @lordyamis

    Thank you for sharing your honest feedback and for adjusting your rating after resolving the issue with a re-installation.

    If the issue ever returns, please know that we would be more than happy to perform troubleshooting steps to investigate the issue further and confirm the root cause.

    If that ever happens or if you need further assistance, please do not hesitate to reply to your previous support ticket.

    We’d also like to apologize again for the delay in getting back to your support ticket, please know that this is not the norm, we strive to assist our customers in a timely manner. Our team is aware of this delay and will strive to do better.

    If you have any other feedback you’d like to share please feel free to let me know.

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