Woocommerce Not connecting to Facebook

The same issue with me!

After updating to WooCommerce Extension V2

I have the same issue for my store. Any updates? I will downgrade to version 1.1.4 as suggested in this post: https://www.ads-software.com/support/topic/using-facebook-for-woocommerce-2-0/

Hi everyone same problemis happening here.

It is saying like “Oops, something went wrong.
This may be because of a technical error that we’re working to get fixed. Try reloading this page.”

I tried downloading the older version but it is saying that facebook pixel cant create on this ad account.

Please help.
Thanks

Hi @gmartstore, @bikash0011, @pilimoguel91, @akeshma,

Thanks so much for raising this issue, we’re aware that some merchants are having issues connecting their store to their Facebook account and are actively working with Facebook to help diagnose why this might be happening.

Would you please reach out to our support team through our site, sharing the email address you use for your Facebook account so the Facebook team can take a look at the logs and determine why your attempts to connect are failing?

What we’ve seen so far is that this is most likely a permission issue that we may be able to suggest steps to resolve manually. To look into this further, we would need a small custom code snippet to be installed on the site to gain additional debugging output on the error screen. Please also let me know if you’d like to try this in case I can help further while we wait for Facebook to investigate!

Cheers,

Simon.

Hey folks,

It has been a while since we heard from you, so I’m hoping you’ve been able to reach out to our team with the information Facebook would need to help us troubleshoot further. In the meantime, I’m going to mark this topic as closed.

If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

Cheers,

Simon.

Hi,
I have the same problem. I have updated the wordpress version. couple of times uninstall and reinstall everything but the problem is still there: ‘oops, something went wrong. this may be because of a technical error that we’re working to get fixed. try reloading this page.’ !!!! Does someone resolved the problem?

100i4o

Hi,
I have changed the currency in woocommerce in euro and it seems to work now.

Hey @100i4o ,

Excellent, thanks so much for confirming this for us! I if you run into any other questions or issues, please feel free to create a follow up — we’re happy to help out. ??

Cheers,
Steve
SkyVerge