• Resolved navegate4less

    (@navegate4less)


    I have an issue with Woocommerce as it will not let me into the Home section of the Shop. I seem to be able to access all the other parts.

    I have tried deactivating all the plugins and this made no difference. I asked my host to roll the site back to a few days ago and it is exactly the same.

    I have also cleared the cache in WordPress and cleared the browsing history in my browser.

    Any suggestions on how to get round this please?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 16 through 23 (of 23 total)
  • Thread Starter navegate4less

    (@navegate4less)

    Thanks for the reply.

    I tried this and cleared the cache, but it was exactly the same.

    Any other ideas please?

    Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hi @navegate4less ,

    Hmm, this is very strange!

    You have mentioned using Chrome, however please could you check if this issue exsits in all browsers?

    Also, can you check for any browser console errors when visiting WooCommerce →? Home.

    You can read more on using your browser console to identify errors here.

    Cheers!

    Thread Starter navegate4less

    (@navegate4less)

    OK. Thanks for the reply.

    I tried Edge and it was exactly the same.

    I also tried the error console and it appeared to be stuck on this line

    <Body class "wp-admin wp-core ui
    
    I tied copying and pasting it in here, but it didn't seem to wat to do it. 
    
    It is the section below <head> </head>
    
    Hope this makes sense??
    
    Screenshot is at
    
    
    
    
    
    

    https://snipboard.io/Iimdaq.jpg

    Thread Starter navegate4less

    (@navegate4less)

    It is the section of the code highlighted in blue.

    Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hi @navegate4less ,

    Thanks for checking!

    Can you please click on “Console” when inspecting, like so:

    This should display any errors on that specific page, and you can go ahead and share these here so that we can take a closer look.

    Additionally, I’d suggest installing the free?Query Monitor?plugin on your site to see if it can help identify any errors.

    Cheers!

    Thread Starter navegate4less

    (@navegate4less)

    Many thanks for the reply. 
    
    The console output is below, in 2 parts:-
    First part
    
    
    ock "core/paragraph" is already registered.
    ne @ blocks.min.js?ver=639e14271099dc3d85bf:3
    je @ block-library.min.js?ver=3115f0b5551a55bb6d3b:12
    Uh @ block-library.min.js?ver=3115f0b5551a55bb6d3b:14
    (anonymous) @ block-library.min.js?ver=3115f0b5551a55bb6d3b:14
    SE @ block-library.min.js?ver=3115f0b5551a55bb6d3b:14
    (anonymous) @ index.js?ver=7.6.0:2
    (anonymous) @ index.js?ver=7.6.0:2
    (anonymous) @ index.js?ver=7.6.0:2
    blocks.min.js?ver=639e14271099dc3d85bf:3 Block "core/image" is already registered.
    ne @ blocks.min.js?ver=639e14271099dc3d85bf:3
    je @ block-library.min.js?ver=3115f0b5551a55bb6d3b:12
    Xu @ block-library.min.js?ver=3115f0b5551a55bb6d3b:14
    (anonymous) @ block-library.min.js?ver=3115f0b5551a55bb6d3b:14
    SE @ block-library.min.js?ver=3115f0b5551a55bb6d3b:14
    (anonymous) @ index.js?ver=7.6.0:2
    (anonymous) @ index.js?ver=7.6.0:2
    (anonymous) @ index.js?ver=7.6.0:2
    blocks.min.js?ver=639e14271099dc3d85bf:3 Block "core/heading" is already registered.
    ne @ blocks.min.js?ver=639e14271099dc3d85bf:3
    je @ block-library.min.js?ver=3115f0b5551a55bb6d3b:12
    yu @ block-library.min.js?ver=3115f0b5551a55bb6d3b:14
    (anonymous) @ block-library.min.js?ver=3115f0b5551a55bb6d3b:14
    SE @ block-library.min.js?ver=3115f0b5551a55bb6d3b:14
    (anonymous) @ index.js?ver=7.6.0:2
    (anonymous) @ index.js?ver=7.6.0:2
    (anonymous) @ index.js?ver=7.6.0:2
    blocks.min.js?ver=639e14271099dc3d85bf:3 Block "core/list" is already registered.
    ne @ blocks.min.js?ver=639e14271099dc3d85bf:3
    je @ block-library.min.js?ver=3115f0b5551a55bb6d3b:12
    Fm @ block-library.min.js?ver=3115f0b5551a55bb6d3b:14
    (anonymous) @ block-library.min.js?ver=3115f0b5551a55bb6d3b:14
    SE @ block-library.min.js?ver=3115f0b5551a55bb6d3b:14
    (anonymous) @ index.js?ver=7.6.0:2
    (anonymous) @ index.js?ver=7.6.0:2
    (anonymous) @ index.js?ver=7.6.0:2
    blocks.min.js?ver=639e14271099dc3d85bf:3 Block "core/list-item" is already registered.
    ne @ blocks.min.js?ver=639e14271099dc3d85bf:3
    je @ block-library.min.js?ver=3115f0b5551a55bb6d3b:12
    ld @ block-library.min.js?ver=3115f0b5551a55bb6d3b:14
    (anonymous) @ block-library.min.js?ver=3115f0b5551a55bb6d3b:14
    SE @ block-library.min.js?ver=3115f0b5551a55bb6d3b:14
    (anonymous) @ index.js?ver=7.6.0:2
    (anonymous) @ index.js?ver=7.6.0:2
    (anonymous) @ index.js?ver=7.6.0:2
    blocks.min.js?ver=639e14271099dc3d85bf:3 Block "core/quote" is already registered.
    ne @ blocks.min.js?ver=639e14271099dc3d85bf:3
    je @ block-library.min.js?ver=3115f0b5551a55bb6d3b:12
    my @ block-library.min.js?ver=3115f0b5551a55bb6d3b:14
    (anonymous) @ block-library.min.js?ver=3115f0b5551a55bb6d3b:14
    SE @ block-library.min.js?ver=3115f0b5551a55bb6d3b:14
    (anonymous) @ index.js?ver=7.6.0:2
    (anonymous) @ index.js?ver=7.6.0:2
    (anonymous) @ index.js?ver=7.6.0:2
    blocks.min.js?ver=639e14271099dc3d85bf:3 Block "core/video" is already registered.
    ne @ blocks.min.js?ver=639e14271099dc3d85bf:3
    je @ block-library.min.js?ver=3115f0b5551a55bb6d3b:12
    xE @ block-library.min.js?ver=3115f0b5551a55bb6d3b:14
    (anonymous) @ block-library.min.js?ver=3115f0b5551a55bb6d3b:14
    SE @ block-library.min.js?ver=3115f0b5551a55bb6d3b:14
    (anonymous) @ index.js?ver=7.6.0:2
    (anonymous) @ index.js?ver=7.6.0:2
    (anonymous) @ index.js?ver=7.6.0:2
    blocks.min.js?ver=639e14271099dc3d85bf:10 The block "woocommerce/product-section" is registered with an invalid category "woocommerce".
    Jt @ blocks.min.js?ver=639e14271099dc3d85bf:10
    (anonymous) @ blocks.min.js?ver=639e14271099dc3d85bf:10
    (anonymous) @ data.min.js?ver=90cebfec01d1a3f0368e:2
    (anonymous) @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:9
    (anonymous) @ data.min.js?ver=90cebfec01d1a3f0368e:2
    (anonymous) @ data.min.js?ver=90cebfec01d1a3f0368e:2
    (anonymous) @ data.min.js?ver=90cebfec01d1a3f0368e:2
    ne @ blocks.min.js?ver=639e14271099dc3d85bf:3
    Ue @ index.js?ver=7.6.0:2
    (anonymous) @ index.js?ver=7.6.0:2
    (anonymous) @ index.js?ver=7.6.0:2
    (anonymous) @ index.js?ver=7.6.0:2
    blocks.min.js?ver=639e14271099dc3d85bf:10 The block "woocommerce/product-tab" is registered with an invalid category "woocommerce".
    Jt @ blocks.min.js?ver=639e14271099dc3d85bf:10
    (anonymous) @ blocks.min.js?ver=639e14271099dc3d85bf:10
    (anonymous) @ data.min.js?ver=90cebfec01d1a3f0368e:2
    (anonymous) @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:9
    (anonymous) @ data.min.js?ver=90cebfec01d1a3f0368e:2
    (anonymous) @ data.min.js?ver=90cebfec01d1a3f0368e:2
    (anonymous) @ data.min.js?ver=90cebfec01d1a3f0368e:2
    ne @ blocks.min.js?ver=639e14271099dc3d85bf:3
    Ue @ index.js?ver=7.6.0:2
    (anonymous) @ index.js?ver=7.6.0:2
    (anonymous) @ index.js?ver=7.6.0:2
    (anonymous) @ index.js?ver=7.6.0:2
    admin-bar-v2.js?ver=12.0-202317-lite:2 Missing data from PHP (wpNotesArgs).
    (anonymous) @ admin-bar-v2.js?ver=12.0-202317-lite:2
    (anonymous) @ admin-bar-v2.js?ver=12.0-202317-lite:74
    wpstg-admin-rating.js:122 Uncaught TypeError: Cannot read properties of null (reading 'addEventListener')
    at HTMLDocument. (wpstg-admin-rating.js:122:21)
    (anonymous) @ wpstg-admin-rating.js:122
    deprecated.min.js?ver=6c963cb9494ba26b77eb:2 position prop in wp.components.Dropdown is deprecated since version 6.2. Please use popoverProps.placement prop instead. Note: Note that the position prop will override any values passed through the popoverProps.placement prop.
    i @ deprecated.min.js?ver=6c963cb9494ba26b77eb:2
    (anonymous) @ components.min.js?ver=71052e8dd4dc8ae6c776:32
    kt @ react-dom.min.js?ver=18.2.0:10
    fr @ react-dom.min.js?ver=18.2.0:10
    js @ react-dom.min.js?ver=18.2.0:10
    kl @ react-dom.min.js?ver=18.2.0:10
    yl @ react-dom.min.js?ver=18.2.0:10
    vl @ react-dom.min.js?ver=18.2.0:10
    cl @ react-dom.min.js?ver=18.2.0:10
    zn @ react-dom.min.js?ver=18.2.0:10
    (anonymous) @ react-dom.min.js?ver=18.2.0:10
    chunk-frontend-vendors.js?ver=8.14.1:13 POST https://nav-e-gate4less.co.uk/wp-admin/admin-ajax.php 503
    (anonymous) @ chunk-frontend-vendors.js?ver=8.14.1:13
    t.exports @ chunk-frontend-vendors.js?ver=8.14.1:13
    t.exports @ chunk-frontend-vendors.js?ver=8.14.1:13
    Promise.then (async)
    c.request @ chunk-frontend-vendors.js?ver=8.14.1:1
    o.forEach.c. @ chunk-frontend-vendors.js?ver=8.14.1:1
    (anonymous) @ chunk-frontend-vendors.js?ver=8.14.1:1
    (anonymous) @ chunk-common.js?ver=8.14.1:1
    a @ chunk-common.js?ver=8.14.1:1
    Rt @ chunk-common.js?ver=8.14.1:1
    (anonymous) @ chunk-frontend-vendors.js?ver=8.14.1:13
    m.dispatch @ chunk-frontend-vendors.js?ver=8.14.1:13
    dispatch @ chunk-frontend-vendors.js?ver=8.14.1:13
    (anonymous) @ frontend.js?ver=8.14.1:1
    (anonymous) @ chunk-common.js?ver=8.14.1:1
    f @ chunk-frontend-vendors.js?ver=8.14.1:13
    (anonymous) @ chunk-frontend-vendors.js?ver=8.14.1:13
    (anonymous) @ chunk-frontend-vendors.js?ver=8.14.1:13
    r @ chunk-frontend-vendors.js?ver=8.14.1:1
    c @ chunk-frontend-vendors.js?ver=8.14.1:1
    (anonymous) @ chunk-frontend-vendors.js?ver=8.14.1:1
    (anonymous) @ chunk-frontend-vendors.js?ver=8.14.1:1
    (anonymous) @ chunk-common.js?ver=8.14.1:1
    (anonymous) @ chunk-frontend-vendors.js?ver=8.14.1:13
    m.dispatch @ chunk-frontend-vendors.js?ver=8.14.1:13
    dispatch @ chunk-frontend-vendors.js?ver=8.14.1:13
    A.o.dispatch @ chunk-frontend-vendors.js?ver=8.14.1:13
    ye @ chunk-common.js?ver=8.14.1:1
    (anonymous) @ chunk-frontend-vendors.js?ver=8.14.1:13
    m.dispatch @ chunk-frontend-vendors.js?ver=8.14.1:13
    dispatch @ chunk-frontend-vendors.js?ver=8.14.1:13
    mounted @ frontend.js?ver=8.14.1:1
    ne @ chunk-frontend-vendors.js?ver=8.14.1:7
    Dn @ chunk-frontend-vendors.js?ver=8.14.1:7
    Ln @ chunk-frontend-vendors.js?ver=8.14.1:7
    Or.$mount @ chunk-frontend-vendors.js?ver=8.14.1:7
    (anonymous) @ frontend.js?ver=8.14.1:1
    load (async)
    d67f @ frontend.js?ver=8.14.1:1
    r @ frontend.js?ver=8.14.1:1
    4 @ frontend.js?ver=8.14.1:1
    r @ frontend.js?ver=8.14.1:1
    n @ frontend.js?ver=8.14.1:1
    (anonymous) @ frontend.js?ver=8.14.1:1
    (anonymous) @ frontend.js?ver=8.14.1:1
    api-fetch.min.js?ver=bc0029ca2c943aec5311:2 POST https://nav-e-gate4less.co.uk/index.php?rest_route=%2Fwc-admin%2Foptions&_locale=user 503
    T @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    l @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    (anonymous) @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    O @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    (anonymous) @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    o @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    (anonymous) @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    O.method.r @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    (anonymous) @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    (anonymous) @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    o @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    (anonymous) @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    (anonymous) @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    t @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    (anonymous) @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    v @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    (anonymous) @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    A @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    API_FETCH @ data-controls.min.js?ver=e10d473d392daa8501e8:2
    (anonymous) @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:9
    (anonymous) @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:2
    e @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:2
    (anonymous) @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:2
    r.any @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:2
    (anonymous) @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:2
    e @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:2
    o @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:9
    (anonymous) @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:2
    e @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:2
    (anonymous) @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:2
    r.any @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:2
    (anonymous) @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:2
    e @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:2
    o @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:9
    (anonymous) @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:2
    e @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:2
    (anonymous) @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:2
    c @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:2
    t @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:2
    (anonymous) @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:9
    (anonymous) @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:9
    (anonymous) @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:9
    (anonymous) @ data.min.js?ver=90cebfec01d1a3f0368e:2
    (anonymous) @ data.min.js?ver=90cebfec01d1a3f0368e:2
    (anonymous) @ data.min.js?ver=90cebfec01d1a3f0368e:2
    (anonymous) @ index.js?ver=7.6.0:2
    Ir @ react-dom.min.js?ver=18.2.0:10
    xl @ react-dom.min.js?ver=18.2.0:10
    (anonymous) @ react-dom.min.js?ver=18.2.0:10
    v @ react.min.js?ver=18.2.0:10
    ce @ react.min.js?ver=18.2.0:10
    A. @ load-scripts.php?c=1&load%5Bchunk_0%5D=hoverIntent,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.2:5
    P @ load-scripts.php?c=1&load%5Bchunk_0%5D=hoverIntent,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.2:5
    E @ load-scripts.php?c=1&load%5Bchunk_0%5D=hoverIntent,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.2:5
    api-fetch.min.js?ver=bc0029ca2c943aec5311:2 GET https://nav-e-gate4less.co.uk/index.php?rest_route=%2Fwc%2Fv3%2Fproducts&status=publish&_fields%5B0%5D=id&page=1&per_page=1&_locale=user 503
    T @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    l @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    (anonymous) @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    O @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    (anonymous) @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    o @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    (anonymous) @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    O.method.r @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    (anonymous) @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    (anonymous) @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    o @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    (anonymous) @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    (anonymous) @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    t @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    (anonymous) @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    v @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    (anonymous) @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    A @ api-fetch.min.js?ver=bc0029ca2c943aec5311:2
    FETCH_WITH_HEADERS @ index.js?ver=7.6.0:2
    (anonymous) @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:9
    (anonymous) @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:2
    e @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:2
    (anonymous) @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:2
    c @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:2
    t @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:2
    r.iterator @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:2
    (anonymous) @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:2
    e @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:2
    (anonymous) @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:2
    c @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:2
    t @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:2
    (anonymous) @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:9
    (anonymous) @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:9
    (anonymous) @ redux-routine.min.js?ver=d86e7e9f062d7582f76b:9
    (anonymous) @ data.min.js?ver=90cebfec01d1a3f0368e:2
    (anonymous) @ data.min.js?ver=90cebfec01d1a3f0368e:2
    ye @ data.min.js?ver=90cebfec01d1a3f0368e:2
    (anonymous) @ data.min.js?ver=90cebfec01d1a3f0368e:2
    setTimeout (async)
    a @ data.min.js?ver=90cebfec01d1a3f0368e:2
    u @ data.min.js?ver=90cebfec01d1a3f0368e:2
    (anonymous) @ homescreen.js?ver=7.6.0:1
    f @ data.min.js?ver=90cebfec01d1a3f0368e:9
    l @ data.min.js?ver=90cebfec01d1a3f0368e:2
    (anonymous) @ data.min.js?ver=90cebfec01d1a3f0368e:2
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    Promise.then (async)
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    (anonymous) @ react-dom.min.js?ver=18.2.0:10
    admin.php:1 Uncaught (in promise) {code: 'invalid_json', message: 'The response is not a valid JSON response.'}
    Promise.then (async)
    (anonymous) @ index.js?ver=7.6.0:2
    (anonymous) @ index.js?ver=7.6.0:2
    setTimeout (async)
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    admin.php:1 Uncaught (in promise) {code: 'invalid_json', message: 'The response is not a valid JSON response.'}
    Promise.then (async)
    (anonymous) @ index.js?ver=7.6.0:2
    (anonymous) @ index.js?ver=7.6.0:2
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    Thread Starter navegate4less

    (@navegate4less)

    2nd part (screenshot as the text is too big to post)

    https://snipboard.io/39GP4K.jpg

    Hi,

    Sorry to hear that the issue persists.

    Looking at the error messages, I can see some 503 error, for reference, a 503 error is typically related to Service Unavailable. A 503 Service error is usually generated due to the following:

    1. The web server was temporarily unavailable to complete the request.
    2. The web server was overloaded and could not complete the request.

    Have you reached out to your web host about it? You can ask them if there are any server error logs directly from the web server, if so, that might provide us more information.

    Other alternative but not the desired, you can roll back your version of WooCommerce to see if that makes a difference, you can do it using a plugin like the WP Rollback, please note before making any critical change make sure to back up your site.

    Let us know what you find.

Viewing 8 replies - 16 through 23 (of 23 total)
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