Woocommerce not sending emails for Digital/Virtual products

  • Resolved proxxydigital

    (@proxxydigital)


    3 years, 7 months ago

    Hello,

    I am currently developing a Woocommerce site.
    For whatever reason, the customers aren’t getting emails for virtual/downloadable products.

    Customers get emails just fine with any other physical product.
    I can’t find any info on this issue.
    I’ve checked that all my settings are configured correctly in my “emails” tab of the Woocommerce settings and everything is set up correctly.

    I find it REALLY odd that the emails are set up perfectly when a physical product is ordered and it’s ONLY happening with a virtual/downloadable product.

    Any help is greatly appreciated.

    • This topic was modified 3 years, 7 months ago by proxxydigital.
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