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Resolved

(@chinnasamy)

I have made an order thru my website
even after that woo-commerce is not showing the stats in woo commerce -> home
I have cross-checked another thread and took the details

1. Analytics -> settings
when I open this it says something went wrong with the importation process
when I click on the re-import data it says: not a valid JSON response also this https://snipboard.io/QXxBpi.jpg
2.Woocommerce -> status


### WordPress Environment ###

WordPress address (URL): https://lifeinbloomdubai.com
Site address (URL): https://lifeinbloomdubai.com
WC Version: 6.4.1
REST API Version: ? 6.4.1
WC Blocks Version: ? 7.2.2
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.3.2
Log Directory Writable: ?
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: –
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.33
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.81.0
OpenSSL/1.1.1n

SUHOSIN Installed: –
MySQL Version: 5.6.51
Max Upload Size: 8 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.4.1
WC Database Prefix: wp_
Total Database Size: 26.50MB
Database Data Size: 20.92MB
Database Index Size: 5.58MB
wp_woocommerce_sessions: Data: 2.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.39MB + Index: 0.53MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.33MB + Index: 0.27MB + Engine InnoDB
wp_aepc_custom_audiences: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_aepc_logs: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ce4wp_contacts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_cn_social_icon: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_custom_404_pro_logs: Data: 0.20MB + Index: 0.01MB + Engine MyISAM
wp_custom_404_pro_options: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_e_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ff_scheduled_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_fluentform_entry_details: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_fluentform_forms: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_fluentform_form_analytics: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_fluentform_form_meta: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_fluentform_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_fluentform_submissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_fluentform_submission_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_layerslider: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_layerslider_revisions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_litespeed_url: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_litespeed_url_file: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_segments: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_subscribers: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_myCRED_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_newsletter: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_newsletter_emails: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_newsletter_sent: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_newsletter_stats: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_newsletter_user_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 4.14MB + Index: 0.20MB + Engine InnoDB
wp_postmeta: Data: 5.50MB + Index: 1.84MB + Engine InnoDB
wp_posts: Data: 3.50MB + Index: 0.33MB + Engine InnoDB
wp_sbi_feeds: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_sbi_feed_caches: Data: 0.10MB + Index: 0.01MB + Engine MyISAM
wp_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sbi_instagram_posts: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_sbi_sources: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_snippets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tinvwl_analytics: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_tinvwl_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tinvwl_lists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_usermeta: Data: 0.03MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfblockediplog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfblocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfconfig: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wfcrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wffilemods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfhits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfknownfilelist: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wflocs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wflogins: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfpendingissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfstatus: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_indexable: Data: 0.15MB + Index: 0.06MB + Engine MyISAM
wp_yoast_indexable_hierarchy: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_yoast_primary_term: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_yoast_seo_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

### Post Type Counts ###

acoplw_badges: 1
aoc_popup: 1
attachment: 470
avia_framework_post: 10
custom_css: 1
customize_changeset: 3
elementor_library: 1
is_search_form: 2
mailpoet_page: 1
mycred_rank: 1
nav_menu_item: 46
page: 27
popup: 5
popup_theme: 8
post: 5
product: 186
product_variation: 321
revision: 415
shop_coupon: 2
shop_order: 20
wcb: 15

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (26) ###

myCred: by myCred – 2.4.4.2
HTML in Category Descriptions: by Arno Esterhuizen – 1.2.3
Classic Editor: by WordPress Contributors – 1.6.2
Code Snippets: by Code Snippets Pro – 2.14.3
Custom 404 Pro: by Kunal Nagar – 3.5.0
Custom Fonts: by Brainstorm Force – 1.3.5
Duplicate Page and Post: by Arjun Thakur – 2.7
Easy Social Icons: by cybernetikz – 3.2.4
PayPal Express Checkout Payment Gateway for WooCommerce ( Basic ): by WebToffee – 1.7.0
Facebook for WooCommerce: by Facebook – 2.6.12
Facebook Chat Plugin - Live Chat Plugin for WordPress: by Meta – 2.4
Fluent Forms: by Contact Form - WPManageNinja LLC – 4.3.5
GTranslate: by Translate AI Multilingual Solutions – 2.9.9
Infobox: by WPDeveloper – 1.2.0
Smash Balloon Instagram Feed: by Smash Balloon – 6.0.5
LiteSpeed Cache: by LiteSpeed Technologies – 4.6
Mailchimp for WooCommerce: by Mailchimp – 2.6.2
Newsletter: by Stefano Lissa & The Newsletter Team – 7.4.2
Product Delivery Date for WooCommerce - Lite: by Tyche Softwares – 2.5.0
TI WooCommerce Wishlist: by TemplateInvaders – 1.43.0
WC Hylo Payment Gateway: by Fifth&Tech Digital Solutions – 1.06
Coupon Box for WooCommerce: by VillaTheme – 2.0.4
WooCommerce: by Automattic – 6.4.1
Yoast SEO: by Team Yoast – 18.6
Social Chat: by QuadLayers – 5.0.3
WPB Product Slider for WooCommerce: by wpbean – 2.0.9.2

### Inactive Plugins (2) ###

Async JavaScript: by Frank Goossens (futtta) – 2.21.08.31
Pixel Caffeine: by AdEspresso – 2.0.6

### Settings ###

API Enabled: ?
Force SSL: –
Currency: AED (AED)
Currency Position: right_space
Thousand Separator: 
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #699 - /shop/
Cart: #36 - /cart/
Checkout: #37 - /checkout/
My account: #38 - /my-account/
Terms and conditions: #175 - /terms-conditions/

### Theme ###

Name: Enfold
Version: 4.7.6.3
Author URL: https://kriesi.at
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### TI WooCommerce Wishlist Templates ###

Overrides: –

### Action Scheduler ###

Complete: 1,149
Oldest: 2022-04-20 10:37:08 +0000
Newest: 2022-04-26 07:04:20 +0000

Pending: 1
Oldest: 2022-04-27 06:01:19 +0000
Newest: 2022-04-27 06:01:19 +0000

### Status report information ###

Generated at: 2022-04-26 07:16:14 +00:00

Viewing 3 replies - 1 through 3 (of 3 total)

Igor H
(@ihereira)

2 years, 10 months ago
Hello,

Can you perform a conflict test to check if it solves de issue?
- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Check again WooCommerce Analytics
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

Let us know how it goes.
Thread Starter chinnasamy
(@chinnasamy)

2 years, 10 months ago

I have changed it to the default theme but Twenty twenty-two and deactivated all the plugins but the same error persists

MayKato
(@maykato)

2 years, 10 months ago

Hello,

Thank you for the update. From your system status, I see that your site is currently running PHP Version 7.3.33, which doesn’t meet our server requirements. I’d recommend upgrading it to 7.4 or higher: https://woocommerce.com/document/server-requirements/#section-2

If the issue persists, can you check if you’re able to solve the issue by installing the standalone WooCommerce Admin plugin? Here’s where you can download it: https://www.ads-software.com/plugins/woocommerce-admin/.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘woocommerce not showing stats’ is closed to new replies.