Woocommerce Order Confirmation notf ound

Hello ?? @muteeb222,

I understand you’re experiencing difficulties with your order confirmation page not being found during the checkout process.

It is possible that the issue might be due to a conflict with one of your plugins or theme. To isolate the issue, I’d suggest doing a conflict test. Here’s how:

1. Deactivate all plugins except WooCommerce.
2. Switch your theme to a default WordPress theme like Twenty Twenty-Four or Storefront.
3. Test the checkout process again.

If the issue disappears, it means there was a conflict. To find the conflicting plugin or theme, re-activate them one by one, testing the checkout process each time until the issue reappears.

Please remember to backup your site before making any changes.

If the issue persists after these steps, I’d recommend reaching out to us with your system status report. You can generate this report by going to WooCommerce > Status> Get system report > Copy for support.

Let us know how it goes.

i deactivate plugin and set ?Twenty Twenty-Four as my theme but got the same issue

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Next scheduled: 2024-06-23 23:09:44 +00:00<br>Options: ?<br>Notes: 64<br>Onboarding: completed Action Scheduler<br><br>Complete: 121<br>Oldest: 2024-06-20 23:09:54 +0000<br>Newest: 2024-06-23 21:59:51 +0000<br><br>Failed: 12<br>Oldest: 2024-06-20 23:12:12 +0000<br>Newest: 2024-06-23 21:23:16 +0000<br><br>Pending: 2<br>Oldest: 2024-06-24 00:00:00 +0000<br>Newest: 2024-06-24 07:51:54 +0000 Status report information<br><br>Generated at: 2024-06-23 22:00:16 +00:00<br>

this is my system status report

Hi @muteeb222

Can you please flush your permalink and see whether it makes any difference or not? To do so, navigate Settings > Permalinks and click on the save changes. You don’t need to change anything; save it as it is!

Additionally, head over to WooCommerce → Status → Tools, and do the following:

• WooCommerce transients – Clear
• Expired transients – Clear
• Clear template cache – Clear
• Capabilities – Reset Capabilities
• Clear customer sessions -Clear

Next, please clear your browser and site cache and then check again.

I hope this helps! Please let us know how it goes or if you need further assistance.

same issue nothing changed i did everything..

Hello @muteeb222,

Could you please confirm if you’ve used any custom codes in your store?

To help you further, can you please complete the following steps and get back to us:

• Change the theme back to Twenty Twenty-Four and disable other plugins except WooCommerce.
• Create a test checkout page by using the checkout short code and share the page link with us.
• Remove any custom code (if you have added) for the time being.
• Share a screenshot of the checkout endpoints screen just to be sure. You can use?https://prnt.sc/?or?https://snipboard.io?to share screenshots here.

Looking forward to your response.

Thanks!

so i just created a new check out page with check out shortcode : https://casino-scripts.shop/checkout-test/

i didnt any custome code in my store and here is the screenshot of my end point page

sry this is the screenshot

Thank you for reaching back, with further details on this @muteeb222 .

When the Cart is empty, the Checkout page redirects to Cart, by default.

That said, when visiting the page at https://casino-scripts.shop/checkout-test/, the result is as showcased in the screenshot linked here.

Then, after clicking on Checkout (in the site’s main menu), and then on the Browse store button found in it, it appears like so, and the Checkout page like so.

Moving forward, feel free to consult the official documentation on the WooCommerce pages, as it contains all the related information, and adjust your site’s current settings accordingly.

I trust that points you in the right direction, but if you have more questions, let us know.

We’re happy to help.

the check out page is fine but when i palce the order the order recieved page is still not found

Hi @muteeb222

Based on your screenshot, the order received age URL looks incorrect. It should be like checkout/order-received/3202/?key=wc_order_XzxDGcIkpxn30. But in your case, it is /order-received/2416/?page_id=138key=wc_order_60HYmy4Xu595.

To troubleshoot the issue further, first delete .htaccess file, then navigate to Settings > Permalinks and set to “Post Name”.

Additionally, make sure you are not using any custom code or plugin to customize the URL, and the checkout page is assigned in WooCommerce > Settings > Advanced > Page Setup.

If this makes no difference, head over to WooCommerce → Status → Tools, and do the following:

• WooCommerce transients – Clear
• Expired transients – Clear
• Clear template cache – Clear
• Capabilities – Reset Capabilities
• Clear customer sessions -Clear
• Create default WooCommerce pages – Create pages

Next, please clear your browser and site cache and then check again.

I hope this helps! Please let us know how it goes or if you need further assistance.

it worked this time

just created the deault pagesnad it worked thanks

Hi @muteeb222

I’m glad we were able to help! Should you have further inquiries, kindly create a new topic here.

Meanwhile, if it isn’t too much to ask for – would you mind leaving us a review here?

It only takes a couple of minutes but helps us tremendously. It would mean so much to us and would go a really long way.

Thanks!

@shameemreza Hi, i have the same issue, my confirmation link is not correct.
its also missing the /checkout/ part, when i manually add it it does show up but the layout looks messed up.
But even after going over all the steps, including the one that help the OPs problem, creating default pages, it still doesn’t work.

what else could i do? im hitting a wall ??

• This reply was modified 2 months ago by mikemelchiot.

Hello @mikemelchiot,

Sorry to hear that you are experiencing a similar issue.

Per WordPress?forum guidelines, would you mind?opening up a new thread?for this so that we can keep things organized and offer more personalized support for you?

Thanks!