• Resolved davidtan

    (@bigger)


    Something weird has been happening lately with orders. Each time I browse a order (ex . https : / /www.com/wp-admin/post.php?post=38242&action=edit), the order gets refresh automatically and returns a “Order Updated” notice.

    There seems to be some kind of events/actions that gets fired automatically each time the edit page is loaded, just not sure where/what to look for. I’m quite handy with code, can someone please point me in the right direction? Thanks!

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  • Thread Starter davidtan

    (@bigger)

    topic title should read “woocommerce order gets updated for NO obvious reason”, not sure if there’s a way that i can edit the title?

    Hi there!

    That’s pretty odd! I suspect that some other plugin can be generating a compatibility conflict here, causing this unexpected automatic update.

    Read more about plugin and theme conflicts in our [Self-Service Guide](https://docs.woocommerce.com/document/woocommerce-self-service-guide/).

    This is likely caused by a conflict with your theme or with another plugin.

    The best way to determine if the issue is being caused by a theme and/or plugin is to temporarily switch your theme to Storefront (https://woocommerce.com/storefront/?aff=10486&cid=1131038) and disable all plugins except for WooCommerce. Finally, test to see if the issue is resolved by opening an order from the backend again.

    To figure out which plugin is causing the problem, continue to the next step – reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

    Here’s a more extensive explanation in our docs: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    —–

    Tools to help you troubleshoot:

    – Meks Quick Plugin Disabler is a plugin you can install which will remember what plugins you currently have active so it’s easy to switch them back on. Link: https://www.ads-software.com/plugins/meks-quick-plugin-disabler/

    – Health Check is a plugin that allows you to temporarily disable other plugins and switch themes for that session without impacting your users. Link: https://www.ads-software.com/plugins/health-check/

    – You can clone your site to a staging environment and perform tests without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin. Link: https://www.ads-software.com/plugins/wp-staging/

    Please give it a try and let us know if the issue is related to any of your other active plugins.

    Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Kind regards,

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