WooCommerce order post update notifications

  • Resolved deeveedee

    (@deeveedee)


    5 months, 2 weeks ago

    My eCommerce website has been operating for several years. Starting in December 2023, I have been receiving the following two post update notifications with every WooCommerce order (I was not receiving these post updates before December 2023):

    • Message: Shop_order status has been changed; details: ID: 8513,Old status: wc-pending,New status: wc-processing,Title: Order – June 5, 2024 @ 05:46 PM
    • Message: Shop_order status has been changed; details: ID: 8513,Old status: new,New status: wc-pending,Title: Order – June 5, 2024 @ 05:46 PM

    WooCommerce developers claim that these post update notifications are not related to anything that they have changed in their plugin, so I do not understand why these post updates (once being performed silently) are now resulting in e-mail alerts.

    How do I configure Sucuri alert preferences so that I am not receiving notifications for these two post updates (new -> wc-pending and wc-pending -> wc-processing)?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support sucuri1

    (@sucuri1)

    Hi @deeveedee

    You can disable the notifications in Settings > Alerts > Receive email alerts for changes in the post status (configure from Ignore Posts Changes)

    Thread Starter deeveedee

    (@deeveedee)

    Thank you for the quick reply. Since I want to receive alerts for most post-updates, I will configure the specific post-type alerts to ignore. Thanks again.

Viewing 2 replies - 1 through 2 (of 2 total)
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