• Resolved marinow1991

    (@marinow1991)


    Hello,

    I have two problems.

    Problem 1:

    On the back end woocommerce order page I don’t see “Total product price” it should be the sum of the product price + VAT.

    Problem 2:
    When I enter a discount code I am not shown the discount on the full value of the product, but only on the price of the product which does not include VAT(taxes)

    I am attaching a picture of how it is with me at the moment – https://prnt.sc/VbTqSC2xZyo3

    I am also attaching a sample photo downloaded from the Woocommerce site of how it should look by default – https://prnt.sc/Ul811S4TSl-q

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  • Hi there @marinow1991 ??

    Thanks for reaching out, let’s figure out why things are not lining up!

    Problem 1:

    On the back end woocommerce order page I don’t see “Total product price” it should be the sum of the product price + VAT.

    From what I gather, the amount of 58,5 in the screenshot linked here, is exactly that (the sum of product price, after the coupon’s discount is applied, + VAT). Correct?

    If otherwise, could you share some further screenshots, showcasing how tax settings are currently set up at the store, please?

    Problem 2:
    When I enter a discount code I am not shown the discount on the full value of the product, but only on the price of the product which does not include VAT(taxes)

    Feel free to check out the related documentation on setting up taxes in WooCommerce.

    Especially, the shipping tax class section, directly linked here.

    I trust that points you in the right direction. Please let us know if you have any further questions about this matter, or if we misinterpret your concern in any way. We will be happy to help you further.

    • This reply was modified 2 years, 2 months ago by anastas10s. Reason: typo
Viewing 1 replies (of 1 total)
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