Woocommerce order-received chrome asks for login

Hi there @adrianpo ??

Thank you for contacting Woo support!

If I go to My Account I am logged in, but on the checkout order-received page it asks me to login. Any ideas how to fix this? For guest checkout I already applied woocommerce_order_email_verification_required filter and it works, but for logged in users the problem persists.

I understand that the issue appears for logged-in users only.

Just to clarify, what does WP_DEBUG (link from the WooCommerce plugin developer handbook) reveal with regard to this?

Hi @anastas10s, thank you for getting in touch with me. WP_DEBUG shows no error, and none in the debug.log.

This is a printscreen of the order-received page asking me to login, although I am logged in as admin: https://pasteboard.co/A37WlPT7lkz5.png

This happens only on Chrome, so this is why I suspect it has to do with cookie samesite none.

Hello @adrianpo,

The team is already aware of this issue, it’s being tracked in this GitHub report: GitHub Issue #39750.

A partial fix has already been pushed in version 8.2.0, and the team is continuing to work on further optimizations.

I understand you’re inquiring about your plugin gateway, but if you’re managing client stores, you can find a few workarounds in this thread.

I hope this clears the picture, and sorry for any inconvenience caused.

Cheers!

Exactly same problem here, our store uses this payment gateway https://www.ads-software.com/plugins/ecpay-ecommerce-for-woocommerce/ which takes customer to the gateway’s site and then redirects him back to our site, on order-received page, customer is asked to login – even thouh he has already logged in.

Hi @wpshushu

Thanks for letting us know! As stated by my colleague, this has already been reported and is being actively worked on in this GitHub report:?GitHub Issue #39750.

In the meantime, you can try the recommended workaround in this thread.

I hope it helps!

@aguinaldodarla From what I read, woocommerce_order_email_verification_required hook applies only on guest checkout. The described behaviour applies to registered and logged in users loosing session on redirect from payment gateway page to order-received page.

It appears that when the user is directed back from the payment gateway site, he is no longer logged in (get_current_user_id() being 0), which triggers this code in woocommerce/includes/shortcode/: class-wc-shortcode-checkout.php

    // For non-guest orders, require the user to be logged in before showing this page.
    if ( $order_customer_id && get_current_user_id() !== $order_customer_id ) {
        wc_get_template( 'checkout/order-received.php', array( 'order' => false ) );
        wc_print_notice( esc_html__( 'Please log in to your account to view this order.', 'woocommerce' ), 'notice' );
        woocommerce_login_form( array( 'redirect' => $order->get_checkout_order_received_url() ) );
        return;
    }