Woocommerce Order Received showing html

  • Resolved mottoworks

    (@mottoworks)


    2 years, 12 months ago

    Hi, I tried to place an order and at the order received page, I see subtotal, discount and total showing “<span class=”woocommerce-price-amount amount”> … $</span>9.99</span>” with 9.99 being the amount instead of just $9.99.

    Would appreciate if someone can help explain what could be the problem.

    Thank you.

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  • Hello,

    This kind of problem is usually caused by a conflict with your theme or with another plugin. The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Test to see if the issue has been resolved

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Hi @mottoworks

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)
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