Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Youzify

    (@kainelabsteam)

    Hello @dewlonse

    Thanks for contacting us!

    May I know what VideoREV version that installed on your website. Because the author have fixed some conflicts with Youzify on the newest version. ??

    Best Regards, KaineLabs Team.

    Thread Starter dewlonse

    (@dewlonse)

    The latest vidorev version 2.9.9.9.8.6

    Plugin Support Youzify

    (@kainelabsteam)

    Hello @dewlonse

    Thanks for your reply.

    Is this issue happen with VideoREV theme only? Or it happen too if you deactivate the theme?

    Best Regards, KaineLabs Team.

    Thread Starter dewlonse

    (@dewlonse)

    vidorev is the only theme I use. If I deactivate it that mean I wont be able to use the youzify plugin.

    Plugin Support Youzify

    (@kainelabsteam)

    Hello @dewlonse

    Actually, we need to investigate further it directly from your backend to fix this incompatibility issue.

    Please consider investing in a PRO version, and our support team will fix this problem until 100% solve. ??

    Best Regards, KaineLabs Team.

    • This reply was modified 3 years, 5 months ago by Youzify.
    Plugin Support Youzify

    (@kainelabsteam)

    Hello @dewlonse ,

    Hope you are doing good.

    I will mark this ticket as resolved as i didn’t hear from you for more than 24 hours.

    But no worries we are still here to help, feel free to reply back on this ticket whenever you are available and we will get back to you ??

    Have a wonderful day.

    Best Regards, KaineLabs Team.

Viewing 6 replies - 1 through 6 (of 6 total)
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