WooCommerce order recived page getting 404 error

  • Resolved 333kratomgods

    (@333kratomgods)


    1 year, 2 months ago

    after I check out I get a 404 page. The order goes through but there is no order confirmation page or anything like that. I tried to resave permalinks & make sure the end points are correct.

    Here is the log

    2023-08-25T21:15:18+00:00 CRITICAL Uncaught Error: Call to a member function update_meta() on null in /mnt/customers/customers-4k25wh/customers-el-5406629-62407-dyyvkwjx-wordpress-pvc-64e66a801261ad0023484412/wp-content/wp-content/plugins/elementor-pro/modules/theme-builder/classes/conditions-manager.php:304 Stack trace: #0 /mnt/customers/customers-4k25wh/customers-el-5406629-62407-dyyvkwjx-wordpress-pvc-64e66a801261ad0023484412/wp-content/wp-content/plugins/elementor-pro/modules/theme-builder/classes/conditions-manager.php(177): ElementorPro\Modules\ThemeBuilder\Classes\Conditions_Manager->save_conditions() #1 [internal function]: ElementorPro\Modules\ThemeBuilder\Classes\Conditions_Manager->ajax_save_theme_template_conditions() #2 /mnt/customers/customers-4k25wh/customers-el-5406629-62407-dyyvkwjx-wordpress-pvc-64e66a801261ad0023484412/wp-content/wp-content/plugins/elementor/core/common/modules/ajax/module.php(175): call_user_func() #3 /mnt/customers/customers-4k25wh/customers-el-5406629-62407-dyyvkwjx-wordpress-pvc-64e66a801261ad0023484412/ in /mnt/customers/customers-4k25wh/customers-el-5406629-62407-dyyvkwjx-wordpress-pvc-64e66a801261ad0023484412/wp-content/wp-content/plugins/elementor-pro/modules/theme-builder/classes/conditions-manager.php on line 304 2023-08-25T21:17:21+00:00 CRITICAL Uncaught Error: Call to a member function update_meta() on null in /mnt/customers/customers-4k25wh/customers-el-5406629-62407-dyyvkwjx-wordpress-pvc-64e66a801261ad0023484412/wp-content/wp-content/plugins/elementor-pro/modules/theme-builder/classes/conditions-manager.php:304 Stack trace: #0 /mnt/customers/customers-4k25wh/customers-el-5406629-62407-dyyvkwjx-wordpress-pvc-64e66a801261ad0023484412/wp-content/wp-content/plugins/elementor-pro/modules/theme-builder/classes/conditions-manager.php(177): ElementorPro\Modules\ThemeBuilder\Classes\Conditions_Manager->save_conditions() #1 [internal function]: ElementorPro\Modules\ThemeBuilder\Classes\Conditions_Manager->ajax_save_theme_template_conditions() #2 /mnt/customers/customers-4k25wh/customers-el-5406629-62407-dyyvkwjx-wordpress-pvc-64e66a801261ad0023484412/wp-content/wp-content/plugins/elementor/core/common/modules/ajax/module.php(175): call_user_func() #3 /mnt/customers/customers-4k25wh/customers-el-5406629-62407-dyyvkwjx-wordpress-pvc-64e66a801261ad0023484412/ in /mnt/customers/customers-4k25wh/customers-el-5406629-62407-dyyvkwjx-wordpress-pvc-64e66a801261ad0023484412/wp-content/wp-content/plugins/elementor-pro/modules/theme-builder/classes/conditions-manager.php on line 304

    Here is the status report from woocommerce.

    ` WordPress Environment

WordPress address (URL): https://dyyvkwjx.elementor.cloud<br>Site address (URL): https://dyyvkwjx.elementor.cloud<br>WC Version: 8.0.2<br>REST API Version: ? 8.0.2<br>WC Blocks Version: ? 10.6.5<br>Action Scheduler Version: ? 3.6.1<br>Log Directory Writable: ?<br>WP Version: 6.3<br>WP Multisite: –<br>WP Memory Limit: 512 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: – Server Environment

Server Info: nginx/1.20.2<br>PHP Version: 7.4.33<br>PHP Post Max Size: 256 MB<br>PHP Time Limit: 60<br>PHP Max Input Vars: 1000<br>cURL Version: 8.2.1<br>OpenSSL/1.1.1q

SUHOSIN Installed: –<br>MySQL Version: 8.0.26-google<br>Max Upload Size: 256 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database

WC Database Version: 8.0.2<br>WC Database Prefix: eCnp5_<br>Total Database Size: 18.11MB<br>Database Data Size: 14.05MB<br>Database Index Size: 4.06MB<br>eCnp5_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eCnp5_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eCnp5_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eCnp5_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>eCnp5_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eCnp5_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eCnp5_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>eCnp5_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eCnp5_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>eCnp5_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine 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InnoDB<br>eCnp5_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB<br>eCnp5_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eCnp5_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eCnp5_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eCnp5_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eCnp5_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eCnp5_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eCnp5_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>eCnp5_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>eCnp5_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eCnp5_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eCnp5_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB<br>eCnp5_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>eCnp5_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>eCnp5_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eCnp5_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eCnp5_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eCnp5_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eCnp5_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eCnp5_mailpoet_subscribers: Data: 0.02MB + Index: 0.23MB + Engine InnoDB<br>eCnp5_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eCnp5_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eCnp5_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eCnp5_options: Data: 5.02MB + Index: 0.08MB + Engine InnoDB<br>eCnp5_postmeta: Data: 2.44MB + Index: 0.38MB + Engine InnoDB<br>eCnp5_posts: Data: 1.44MB + Index: 0.06MB + Engine InnoDB<br>eCnp5_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eCnp5_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eCnp5_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eCnp5_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eCnp5_usermeta: Data: 0.03MB + Index: 0.03MB + Engine InnoDB<br>eCnp5_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>eCnp5_wc_admin_note_actions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB<br>eCnp5_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB<br>eCnp5_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>eCnp5_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eCnp5_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eCnp5_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>eCnp5_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eCnp5_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eCnp5_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>eCnp5_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>eCnp5_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eCnp5_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>eCnp5_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eCnp5_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eCnp5_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eCnp5_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB<br>eCnp5_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eCnp5_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>eCnp5_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eCnp5_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eCnp5_yoast_indexable: Data: 0.08MB + Index: 0.09MB + Engine InnoDB<br>eCnp5_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>eCnp5_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>eCnp5_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>eCnp5_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB Post Type Counts

attachment: 37<br>elementor_library: 7<br>mailpoet_page: 1<br>nav_menu_item: 41<br>page: 18<br>post: 3<br>product: 22<br>product_variation: 132<br>revision: 119<br>shop_order: 10 Security

Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (11)

Activity Log: by Activity Log Team – 2.8.8<br>Elementor Pro: by Elementor.com – 3.17.0-cloud1<br>Elementor: by Elementor.com – 3.17.0-cloud1<br>Google Listings and Ads: by WooCommerce – 2.5.3<br>Jetpack: by Automattic – 12.5<br>MailPoet: by MailPoet – 4.25.0<br>Pinterest for WooCommerce: by WooCommerce – 1.3.8<br>WooCommerce Payments: by Automattic – 6.3.2<br>WooCommerce Shipping & Tax: by WooCommerce – 2.3.3<br>WooCommerce: by Automattic – 8.0.2<br>Yoast SEO: by Team Yoast – 21.0 Inactive Plugins (0) Settings

API Enabled: –<br>Force SSL: –<br>Currency: USD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)

Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages

Shop base: #9 - /shop/<br>Cart: #10 - /cart/<br>Checkout: #11 - /checkout/<br>My account: ? Page not set<br>Terms and conditions: ? Page visibility should be public Theme

Name: Hello Elementor<br>Version: 2.8.1<br>Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ? Templates

Overrides: – Admin

Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page

Disabled Features: minified-js<br>new-product-management-experience<br>product-variation-management<br>settings<br>async-product-editor-category-field

Daily Cron: ? Next scheduled: 2023-08-29 00:09:01 +00:00<br>Options: ?<br>Notes: 71<br>Onboarding: completed WooCommerce Payments

Version: 6.3.2<br>Connected to WPCOM: No<br>Blog ID: -<br>Account ID: - MailPoet

Sending Method: PHPMail<br>Send all site's emails with: Default WordPress sending method<br>Task Scheduler method: Action Scheduler<br>Cron ping URL: https://dyyvkwjx.elementor.cloud?mailpoet_router&endpoint=cron_daemon&action=ping Action Scheduler

Complete: 427<br>Oldest: 2023-08-24 00:09:56 +0000<br>Newest: 2023-08-28 20:30:35 +0000

Pending: 5<br>Oldest: 2023-08-28 20:32:35 +0000<br>Newest: 2023-08-29 01:40:12 +0000 Status report information

Generated at: 2023-08-28 20:32:07 +00:00<br>`

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi,
    It seems like the issue you’re encountering is related to the Elementor Pro plugin’s theme builder module. The error message suggests that there’s a problem with the Conditions_Manager class of Elementor Pro’s code, particularly the update_meta function.

    Here are some steps you can take to troubleshoot and potentially resolve this issue:

    1. Deactivate Elementor Pro: If you have Elementor Pro’s theme builder module active, try deactivating it and see if the issue persists. This will help determine if the problem is specifically related to this module.
    2. Update Elementor Pro: Make sure you’re using the latest version of Elementor Pro. Outdated plugins can sometimes cause compatibility issues. If there’s an update available, try updating and see if the problem is resolved.
    3. Check Theme Compatibility: Some themes might not be fully compatible with certain plugins, including Elementor Pro. Try switching to a default WordPress theme (like Twenty Twenty-One) temporarily and see if the issue persists. If it’s theme-related, you might need to contact your theme’s support for assistance.
    4. Check for Conflict with Other Plugins: Sometimes conflicts between plugins can lead to such errors. Temporarily deactivate other plugins one by one and see if the issue is resolved when a particular plugin is deactivated. This will help identify if there’s a conflicting plugin causing the problem.
    5. Debugging Mode: Enable WordPress debugging mode to get more detailed error information. Add the following code to your wp-config.php file:
       define( 'WP_DEBUG', true );
   define( 'WP_DEBUG_LOG', true );
   define( 'WP_DEBUG_DISPLAY', false );
    1. Contact Elementor Pro Support: If none of the above steps resolve the issue, it’s best to reach out to Elementor Pro’s official support. Provide them with the error message you’re receiving, your website’s details, and the steps you’ve taken to troubleshoot. They should be able to provide more specific guidance based on their plugin’s functionality.

    Remember to always back up your website before making any major changes or updates to ensure you can revert back if needed.

Viewing 1 replies (of 1 total)
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