WooCommerce order_note comments type

  • Resolved Bogdan Gerasymenko

    (@kleindberg)


    5 years, 4 months ago

    How can I disable order_note comments type automatically generated by WooCommerce?

    P.S. I found SQL query to delete it manually:
    DELETE FROM wp_comments where comment_type = 'order_note'

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    @kleindberg I’m unsure of what is it that you are trying to achieve. Do you want to stop WooCommerce from adding order notes to your orders?

    Throughout the order management process, there are certain notes that are added to the order. For example, when an order is paid by the customer, a note will be added saying:

    Order status changed from Pending payment to Processing.

    Are you trying to stop these notes from generating in the first place?

    If so, I’m afraid there isn’t a way to do that from the settings of the plugin. As you mentioned, that would require custom coding.

    Thread Starter Bogdan Gerasymenko

    (@kleindberg)

    Yes, I’m trying to stop adding system notes to the orders. It would be great if this option will be added to the WooCommerce settings.

    Is there any hooks or filters exist for this option?

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    I have no suggestions in regards to the actual code that could be used with this. However, I’ll leave this thread open for now, in case other users want to comment with additional suggestions.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    We haven’t heard back from you or other users in a while, so I’m going to close this ticket for now.

    If you need any coding help to get this resolved, you can reach out to one of WooCommerce’s customization partners:

    https://woocommerce.com/customizations

    They’d be able to give you a clearer idea about the scope of the project and quote you for their services.

Viewing 4 replies - 1 through 4 (of 4 total)
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