Woocommerce orders backend not showing correct thumbnail product

  • Hi, on a woocommerce website, frontend everything works well, except that backend, in the woocommerce order screen, the product thumbnails are missing. We are using the option to store everything in the cloudinary cloud exclusively. Can you advice how to bypass this?

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  • Plugin Support loic @ cloudinary

    (@loiccloudinary)

    Hi @kees78,

    Thanks for reaching out.

    Could you please open a support case to [email protected] with some screenshots of what you see and share a system report with some assets as documented here.

    Is it only happening if you are on Cloudinary Only storage? What are the URLs coming from the product thumbnails?

    Thanks in advance.

    Best,

    Loic

    Thread Starter kees78

    (@kees78)

    I just send a support ticket through the website including a system report.

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