Woocommerce orders date issue

Hi there!

Thanks for contacting us.

Could you please share your current System Status Report. You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

### WordPress Environment ###

WordPress address (URL): https://www.shopfiona.com
Site address (URL): https://www.shopfiona.com
WC Version: 6.3.1
REST API Version: ? 6.3.1
WC Blocks Version: ? 6.9.0
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.2.1
Log Directory Writable: ?
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.28
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1n-fips

SUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.3.1
WC Database Prefix: qhv_
Total Database Size: 72.03MB
Database Data Size: 57.31MB
Database Index Size: 14.72MB
qhv_woocommerce_sessions: Data: 0.23MB + Index: 0.02MB + Engine InnoDB
qhv_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qhv_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
qhv_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_woocommerce_order_itemmeta: Data: 0.17MB + Index: 0.14MB + Engine InnoDB
qhv_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
qhv_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qhv_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qhv_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qhv_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_actionscheduler_actions: Data: 1.52MB + Index: 0.63MB + Engine InnoDB
qhv_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_actionscheduler_logs: Data: 0.45MB + Index: 0.28MB + Engine InnoDB
qhv_aioseo_notifications: Data: 0.03MB + Index: 0.06MB + Engine InnoDB
qhv_aioseo_posts: Data: 0.25MB + Index: 0.02MB + Engine InnoDB
qhv_aioseo_terms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_atum_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qhv_atum_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_atum_product_data: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
qhv_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_cartflows_ca_cart_abandonment: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
qhv_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qhv_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qhv_comments: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
qhv_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
qhv_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
qhv_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qhv_gdpr_cookie_post_cookies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_gdpr_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_gla_budget_recommendations: Data: 0.20MB + Index: 0.11MB + Engine InnoDB
qhv_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
qhv_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_layerslider: Data: 1.50MB + Index: 0.00MB + Engine InnoDB
qhv_layerslider_drafts: Data: 0.19MB + Index: 0.02MB + Engine InnoDB
qhv_layerslider_revisions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_mailpoet_newsletters: Data: 0.03MB + Index: 0.03MB + Engine InnoDB
qhv_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
qhv_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
qhv_mailpoet_scheduled_tasks: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
qhv_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qhv_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qhv_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
qhv_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qhv_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
qhv_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
qhv_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
qhv_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qhv_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
qhv_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qhv_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_nextend2_section_storage: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
qhv_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_nextend2_smartslider3_sliders: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
qhv_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_nextend2_smartslider3_slides: Data: 0.05MB + Index: 0.11MB + Engine InnoDB
qhv_nx_entries: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qhv_nx_posts: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
qhv_nx_stats: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_options: Data: 11.50MB + Index: 0.36MB + Engine InnoDB
qhv_postmeta: Data: 10.52MB + Index: 4.03MB + Engine InnoDB
qhv_posts: Data: 4.52MB + Index: 0.38MB + Engine InnoDB
qhv_po_plugins: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
qhv_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
qhv_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_revslider_sliders: Data: 0.03MB + Index: 0.02MB + Engine InnoDB
qhv_revslider_sliders_bkp: Data: 0.03MB + Index: 0.02MB + Engine InnoDB
qhv_revslider_slides: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
qhv_revslider_slides_bkp: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
qhv_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_sgs_log_events: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
qhv_sgs_log_visitors: Data: 0.30MB + Index: 0.00MB + Engine InnoDB
qhv_shortpixel_folders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_shortpixel_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_social_users: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qhv_sp_admins: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
qhv_sp_answers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
qhv_sp_config: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_sp_exceptions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_sp_hooks_admins_multi: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
qhv_sp_hooks_customers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
qhv_sp_hooks_templates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
qhv_sp_hooks_unicode: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
qhv_sp_marketing_filter: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_sp_optout_deleted: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
qhv_sp_optout_prices: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
qhv_sp_optout_texts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
qhv_sp_outofstock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
qhv_sp_ownnumbersenderIDs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
qhv_sp_routes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
qhv_sp_settings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
qhv_sp_smsuser: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
qhv_sp_sms_history: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
qhv_sp_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_sp_textsenderIDs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
qhv_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
qhv_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qhv_term_relationships: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
qhv_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qhv_trackship_shipment: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
qhv_trackship_shipping_provider: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_usermeta: Data: 0.28MB + Index: 0.09MB + Engine InnoDB
qhv_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
qhv_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qhv_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qhv_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qhv_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
qhv_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
qhv_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qhv_wc_product_attributes_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
qhv_wc_product_meta_lookup: Data: 0.14MB + Index: 0.30MB + Engine InnoDB
qhv_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_wdr_order_item_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
qhv_wfconfig: Data: 0.48MB + Index: 0.00MB + Engine InnoDB
qhv_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_wffilemods: Data: 7.52MB + Index: 0.00MB + Engine InnoDB
qhv_wfhits: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
qhv_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
qhv_wfknownfilelist: Data: 4.52MB + Index: 0.00MB + Engine InnoDB
qhv_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_wflogins: Data: 0.11MB + Index: 0.03MB + Engine InnoDB
qhv_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
qhv_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
qhv_wfstatus: Data: 0.17MB + Index: 0.11MB + Engine InnoDB
qhv_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_woo_shippment_provider: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
qhv_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_wsal_metadata: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
qhv_wsal_occurrences: Data: 0.13MB + Index: 0.16MB + Engine InnoDB
qhv_yith_wcmc_register: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qhv_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qhv_yoast_indexable: Data: 1.52MB + Index: 0.55MB + Engine InnoDB
qhv_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
qhv_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qhv_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qhv_yoast_prominent_words: Data: 0.14MB + Index: 0.22MB + Engine InnoDB
qhv_yoast_seo_links: Data: 0.52MB + Index: 0.27MB + Engine InnoDB

### Post Type Counts ###

attachment: 1557
blocks: 8
br_product_filter: 2
custom_css: 6
elementor_font: 5
elementor_library: 41
elementskit_content: 1
elementskit_template: 1
gdprpolicies: 1
mailpoet_page: 1
mc4wp-form: 1
nav_menu_item: 259
nx_bar: 4
page: 108
post: 3
product: 85
product_variation: 409
razzi_product_tab: 3
razzi_size_guide: 54
seedprod: 1
shop_coupon: 3
shop_order: 76
shortcoder: 1
size-chart: 33
wp_block: 3
wpcf7_contact_form: 6
ywar_reviews: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (40) ###

Bulk Edit Products, Prices & Attributes for Woocommerce: by ELEXtensions – 1.1.0
Classic Editor: by WordPress Contributors – 1.6.2
Code Snippets: by Code Snippets Pro – 2.14.3
Contact Form 7: by Takayuki Miyoshi – 5.5.6
Elementor Pro: by Elementor.com – 3.6.3
Elementor: by Elementor.com – 3.6.2
Envato Market: by Envato – 2.0.7
Facebook for WooCommerce: by Facebook – 2.6.12
Google Listings and Ads: by WooCommerce – 1.12.4
Health Check & Troubleshooting: by The www.ads-software.com community – 1.4.5
Jetpack: by Automattic – 10.8
Kirki Customizer Framework: by David Vongries – 4.0.23
Klaviyo: by Klaviyo
Inc. – 3.0.2

Meta Box: by MetaBox.io – 5.6.2
PixelYourSite PRO: by PixelYourSite – 8.6.10
Product Catalog Feed Pro by PixelYourSite: by PixelYourSite – 5.2.4
Razzi Addons: by Drfuri – 1.4.1
RT Demo Importer: by RadiusTheme – 4.1.3
RT Framework: by RadiusTheme – 2.8
SiteGround Optimizer: by SiteGround – 7.0.9
SiteGround Security: by SiteGround – 1.2.7
SVG Support: by Benbodhi – 2.4.2
Universal Couriers Pakistan: by Devsol – 1.0
WCBoost - Variation Swatches: by WCBoost – 1.0.10
Chat Button by GetButton.io (ex. WhatsHelp): by GetButton – 1.8.4
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.14
WooCommerce Checkout Field Editor: by WooCommerce – 1.7.0
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.8
WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.14.3
WooCommerce PDF Invoices & Packing Slips Premium Templates: by Ewout Fernhout – 2.9.8
WooCommerce WooSMS module: by Ist4Connect s.r.o. (LP) – 1.11
WooCommerce: by Automattic – 6.3.1
Yoast SEO Premium: by Team Yoast – 17.2
Yoast SEO: by Team Yoast – 18.5.1
WP Crontrol: by John Blackbourn & crontributors – 1.12.0
WP Mail SMTP: by WPForms – 3.3.0
WP Rollback: by Impress.org – 1.7.1
WPForms Lite: by WPForms – 1.7.3
Yoast SEO: WooCommerce: by Team Yoast – 14.4
YITH WooCommerce Wishlist: by YITH – 3.8.0

### Inactive Plugins (0) ###

### Must Use Plugins (1) ###

Health Check Troubleshooting Mode: by  – 1.7.2

### Settings ###

API Enabled: ?
Force SSL: –
Currency: PKR (Rs.)
Currency Position: left
Thousand Separator: 
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #6327 - /shop/
Cart: #9 - /cart/
Checkout: #10 - /checkout/
My account: #11 - /my-account/
Terms and conditions: #4126 - /terms-and-conditions/

### Theme ###

Name: Razzi Child
Version: 1.0
Author URL: https://drfuri.com
Child Theme: ?
Parent Theme Name: Razzi
Parent Theme Version: 1.4.1
Parent Theme Author URL: https://drfuri.com
WooCommerce Support: ?

### Templates ###

Overrides: razzi/woocommerce/cart/cart-shipping.php
razzi/woocommerce/cart/cart.php
razzi/woocommerce/cart/mini-cart.php
razzi/woocommerce/checkout/review-order.php
razzi/woocommerce/myaccount/dashboard.php
razzi/woocommerce/myaccount/form-login.php
razzi/woocommerce/myaccount/form-lost-password.php
razzi/woocommerce/myaccount/orders.php
razzi/woocommerce/order/order-details-customer.php
razzi/woocommerce/order/order-details-item.php
razzi/woocommerce/order/order-details.php
razzi/woocommerce/single-product/add-to-cart/external.php
razzi/woocommerce/single-product/add-to-cart/grouped.php
razzi/woocommerce/single-product/add-to-cart/simple.php
razzi/woocommerce/single-product/add-to-cart/variable.php
razzi/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
razzi/woocommerce/single-product/meta.php
razzi/woocommerce/single-product/product-image.php
razzi/woocommerce/single-product/product-thumbnails.php
razzi/woocommerce/single-product/rating.php
razzi/woocommerce/single-product/review-meta.php

### Action Scheduler ###

Complete: 1,984
Oldest: 2022-04-08 04:26:49 +0500
Newest: 2022-04-11 13:19:27 +0500

Failed: 40
Oldest: 2022-01-03 19:46:19 +0500
Newest: 2022-04-07 06:44:17 +0500

Pending: 10
Oldest: 2022-04-11 14:00:00 +0500
Newest: 2022-04-15 15:46:34 +0500

### Status report information ###

Generated at: 2022-04-11 13:22:23 +05:00

Hello @abeeralam,

Check the default date and time by heading to Setting > General. Also, are you using any translation plugins?

Check this out

https://prnt.sc/8_EeJ3lnM6FN

Naz.

Hi @nazreenexe,

I checked woo-commerce default date and timings, and they both are selected at the first option as shown in your screenshot as well. Timezone selected: Karachi

My settings:
for date: F j, Y
for time: g:i a

Also, I am not using any translation plugins.

Best.

Hi @abeeralam

Thanks for checking and confirming that.

1. Is your computer’s system date and time correct? This is to rule out any chances of syncing with incorrect system time.

2. This unusual behavior is likely to be caused due to a conflict. Can you tell us if the same happens when you deactivate all other plugins (except WooCommerce) and change the theme to the default Storefront?

Here’s the conflict test guide – https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

If you don’t want to run the test on your live production site, you can create a duplicate/staging site. Many hosting providers offer site staging facilities, but if you don’t have such a feature, you can create one with the WP Staging plugin.

If nothing comes out of the conflict test, could you please navigate to WooCommerce > Status > Logs and from the dropdown on the right side, and see if there are any logs starting with the words fatal-error? Please let us know what you find.

Hi @margaretwporg,

First of all I am a website developer in Ankara,Turkey while this website is based and works in Pakistan and have setting of Karachi’s timezone.

Secondly, I created the staging site and switched to storefront theme and disabled all the other plugins except woocommerce, the orders still were showing 15 April time as today was 11 April. However, if you wanted me to place order after doing this deactivation then actually this isn’t the issue because some customer orders have future dates while some are fine… If I would place an order now instantly it would be fine, but sometimes customer orders have problems.

Thirdly, I just checked the Status > Logs and there are three fatal errors with plugin names in the end: facebook for woocommerce, WordPress yoast SEO, google listings and ads.
Loom: https://www.loom.com/share/e7765a29960b4529add0c1c5ece1ee6c

Pasting all the three fatal errors:

1. the first one:

2022-03-14T21:08:37+00:00 CRITICAL Uncaught Exception: Primary key ID missing from row or is null in /home/customer/www/staging2.shopfiona.com/public_html/wp-content/plugins/wordpress-seo/lib/orm.php:2060
Stack trace:
#0 /home/customer/www/staging2.shopfiona.com/public_html/wp-content/plugins/wordpress-seo/lib/orm.php(2424): Yoast\WP\Lib\ORM->id(true)
#1 /home/customer/www/staging2.shopfiona.com/public_html/wp-content/plugins/wordpress-seo/lib/model.php(680): Yoast\WP\Lib\ORM->delete()
#2 /home/customer/www/staging2.shopfiona.com/public_html/wp-content/plugins/wordpress-seo/src/integrations/watchers/indexable-term-watcher.php(99): Yoast\WP\Lib\Model->delete()
#3 /home/customer/www/staging2.shopfiona.com/public_html/wp-includes/class-wp-hook.php(309): Yoast\WP\SEO\Integrations\Watchers\Indexable_Term_Watcher->delete_indexable(186)
#4 /home/customer/www/staging2.shopfiona.com/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(true, Array)
#5 /home/customer/www/staging2.shopfiona.com/public_html/wp-includes/plugin.php(474): WP in /home/customer/www/staging2.shopfiona.com/public_html/wp-content/plugins/wordpress-seo/lib/orm.php on line 2060

2. Second one:

2022-03-30T20:26:35+00:00 CRITICAL Uncaught Error: Call to a member function get_tax_class() on null in /home/customer/www/shopfiona.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php:225
Stack trace:
#0 /home/customer/www/shopfiona.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(651): WC_Cart_Totals->get_items_from_cart()
#1 /home/customer/www/shopfiona.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(143): WC_Cart_Totals->calculate_item_totals()
#2 /home/customer/www/shopfiona.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(134): WC_Cart_Totals->calculate()
#3 /home/customer/www/shopfiona.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php(1398): WC_Cart_Totals->__construct(Object(WC_Cart))
#4 /home/customer/www/shopfiona.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php(1357): WC_Cart->calculate_totals()
#5 /home/customer/www/shopfiona.com/public_html/wp-content/themes/ in /home/customer/www/shopfiona.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php on line 225

3. third one:

2022-04-04T10:29:18+00:00 CRITICAL Uncaught TypeError: Argument 1 passed to Automattic\WooCommerce\GoogleListingsAndAds\Admin\Product\Attributes\VariationsAttributes::get_form() must be an instance of WC_Product_Variation, bool given, called in /home/customer/www/shopfiona.com/public_html/wp-content/plugins/google-listings-and-ads/src/Admin/Product/Attributes/VariationsAttributes.php on line 118 and defined in /home/customer/www/shopfiona.com/public_html/wp-content/plugins/google-listings-and-ads/src/Admin/Product/Attributes/VariationsAttributes.php:143
Stack trace:
#0 /home/customer/www/shopfiona.com/public_html/wp-content/plugins/google-listings-and-ads/src/Admin/Product/Attributes/VariationsAttributes.php(118): Automattic\WooCommerce\GoogleListingsAndAds\Admin\Product\Attributes\VariationsAttributes->get_form(false, 0)
#1 /home/customer/www/shopfiona.com/public_html/wp-content/plugins/google-listings-and-ads/src/Admin/Product/Attributes/VariationsAttributes.php(75): Automattic\WooCommerce\GoogleListingsAndAds\Admin\Product\Attributes\Variat in /home/customer/www/shopfiona.com/public_html/wp-content/plugins/google-listings-and-ads/src/Admin/Product/Attributes/VariationsAttributes.php on line 143

Hello,

Thanks for sending these logs.

Pending: 10

Can you please run all pending actions at:
WooCommerce → Status → Scheduled actions.

You can manage this using the plugin WP Crontrol which is already installed on your site:
https://www.ads-software.com/plugins/wp-crontrol/

After that, please test again, you can create a test order, and let me know whether or not the issue is present.

Best.

Hi @ihereira,

I couldn’t see the pending 10 tasks in crontrol scheduled events.

Moreover, I resolved the Cron problem 2 days ago with siteground, it seemed to be that the cloudflare setting was set to ‘full’ instead of ‘full-strict’ which was causing issues. However, this is now resolved.

But, I suggest you to keep this ticket open for a while, so if any problem in case occurs I would post in this thread.

Thanks.

Hi @abeeralam,

Glad to hear you got this sorted! Since it appears to be an issue with the hosting settings and not WooCommerce core itself I’m going to close this thread for now.

You can reopen it if you still require assistance but hopefully, you’ll be fine with that change. For any other questions please feel free to open a new topic.

Cheers.