• Resolved saad_rashad

    (@saad_rashad)


    This product is having 2 in stock. When I add to cart https://breezycraft.com.au/cart/
    it says
    “Sorry, we do not have enough “Clay Bow Centre – Cutie Frozen 2 Anna in Cream Dress” in stock to fulfill your order (0 available). We apologize for any inconvenience caused.”
    I have cleared “Clear customer sessions” as well as i have set “Out of stock threshold” to 0 already .

    can u please guide

    The page I need help with: [log in to see the link]

Viewing 2 replies - 16 through 17 (of 17 total)
  • Thread Starter saad_rashad

    (@saad_rashad)

    @abwata was i taking to a non professional ? was u just time passing with me?
    if u were not an expert why were u wasting my time ?
    there is no customization done to the plugin and no customization is required to be done. It seems a bug in woo commerce plugin itself which needs to be fixed but after wasting 3 + weeks i am being told to hire a developer to fix a bug which is created by plugin developer.

    isnt this mean ?
    is this the right thing to do ?
    is this how u treat ur customers?

    Plugin Support abwaita a11n

    (@abwaita)

    To walk you through the assessment done to come to the advice above:

    • You did a conflict test, hopefully as explained here, and reported that the issue persisted
    • From configurations-level, nothing stood out.
    • There are also no open bugs about the out-of-stock error at the moment and the issue cannot be replicated on a test site. Also, some products on the same site (like this product) do not seem to have the same problem.

    Given the above info, this points to a site-specific issue needs close examination by someone with access to the site.

    Kindly understand that the viable recommendation in such a case is to get a developer or one of the customizations experts and work with them on your site to examine the issue closely as its cause is not apparent from the info at hand.

Viewing 2 replies - 16 through 17 (of 17 total)
  • The topic ‘Woocommerce – out of stock error’ is closed to new replies.