WooCommerce Pay for Order functionality

  • Resolved scizizy

    (@scizizy)


    1 year ago

    Im having problems with orders that does not get activated if customer first choose another payment alternativ but it fails for some reason. Then user uses payment link for order and choose pay with klarna. Order is confirmed. We manage it and set order status complete. The order does not get activated in klarna and money is not deducted from customer.

    The orders always keep initial payment method in woo order list even though they finally choose klarna.

    I cant find orders with this problem before aug 2023.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support louisekrokedil

    (@louisekrokedil)

    Hi,

    Do you get any error messages in WooCommerce order notes when you are trying to manage the order or set the WooCommerce order status to completed?

    Plugin Support louisekrokedil

    (@louisekrokedil)

    Hi,

    Are you still experiencing issues?

Viewing 2 replies - 1 through 2 (of 2 total)
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