WooCommerce Payments 5.1.0 Critical Error

  • Resolved Henxiaoyi

    (@henxiaoyi)


    1 year, 12 months ago

    G’day

    I have had to rollback the above plugin to 5.0.3 as it was critical error’ing my site

    Created the topic here as I couldn’t find a WC Payments forum

    I thought you would want to know these things

    Thank you for your time

Viewing 2 replies - 1 through 2 (of 2 total)

  • Same here, just posted this

    Hi @henxiaoyi,

    Kindly share the following information for further investigation:

    1. System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
    2. Fatal Error Log: A copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

    @bunjip – Please provide the above information in the topic you created.

    Here is the link to WooCommerce Payments support forum.

    Alternatively, you can contact the WooCommerce support team at https://woocommerce.com/my-account/create-a-ticket/ referencing this topic link and they will be able to take a closer look at the problem.

    You may need to log into your WooCommerce.com account before you can access that page.

    I hope this helps! Good luck!

Viewing 2 replies - 1 through 2 (of 2 total)
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