• I moved to woocommerce payments and use woopayments which sits on top of stripe express. My main reason was for the Apple and Google pay support which worked out of the box. Also, the fees are lower than using a service like Paypal. The transitions was a bit scary at first as there is little information to be gotten from stripe express. You have to give all your bank info and contact info to get started. You have to take payments for about 7 days before the transactions started going to my account which for a busy store can be a load of money. The support is all via email through woocommerce. I had issues with the Apple pay about 2months in. It stopped working for my customers and I had to disable it. I actually got decent support for woocommerce over about a month which ended up fixing the issue which was related to a Bluehost plugin. Since then it has been smooth. My transactions move smoothly every 2 days to my account, and refunds have been handled easily which happens a couple times a month on a busy store. The transactions are all logged right in your store which is nice, but I would have thought you would get more information from stripe. One improvement would be if the tax collected on the transaction was in the transaction log, which would make my book keeping a lot easier. The only reason for the 4 stars was the initial transition time delay and the issue with Apple Pay.

    Thanks to the woocommerce team for this plugin!

    • This topic was modified 4 months, 3 weeks ago by gearblock.
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  • Plugin Support francoishvz a11n

    (@francoishvz)

    Hi there!

    Thanks for the great feedback ??

    One improvement would be if the tax collected on the transaction was in the transaction log

    That’s a great point! We’re always looking to improve WooPayments and make it even better so be on the lookout for features like this.

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