Woocommerce Payments Plugins Not Displaying Properly

Hello,

This is part of the express payment feature in Stripe and WooCommerce Payments. It only shows up on compatible devices such as Chrome with a connected Google account and added payment method.

If you are not offering Google pay or Apply pay, you can disable it entirely or for the single product page only:

Stripe: https://woocommerce.com/document/stripe/#express-checkouts
WooCommerce Payments: https://woocommerce.com/document/payments/#section-13

Hi @sininja

We’ve not heard back from you in a while, so I’m marking this thread as resolved. If you have further questions, please feel free to open a new topic.

Hi,

I tried to test it, I just disabled the option for Google Pay and Apple Pay, deleted the cache from my website, from the CDN provider and also on my device (Chrome browser cache).

I opened incognito Chrome browser and I still see -OR- (I assume it’s Apple Pay?), but it’s strange because I disabled Google Pay and Apple Pay through WooCommerce Settings.

Can you please test the link on your device and see whether -OR- -OR- appears in your Chrome/Safari browsers at the product and checkout pages?

Regards,

Hello,

Can you please test the link on your device and see whether -OR- -OR- appears in your Chrome/Safari browsers at the product and checkout pages?

I’ve checked with Google Chrome and can’t see what you describe in the product or checkout pages.

Link to image: https://snipboard.io/AlMKn2.jpg

Link to image: https://s8.gifyu.com/images/Peek-2022-06-20-09-51.gif

So we can have a better understanding of your setup, can you please share your System status report? You can find it in WooCommerce > Status > Get system report > Copy for support and then paste it here.

Hi,

Thank you for sharing. When I use Chrome on my mobile phone, there is an icon for Google Pay (and I tested it) and then there is an -OR- and then “Proceed to Checkout” button.

It looks fine now, but I think that on Safari it will look different.

Regards,
Stefan

• This reply was modified 2 years, 9 months ago by sininja.

Hi @sininja

It looks fine now, but I think that on Safari it will look different.

I have tested it on Safari (the latest browser version, on iOS 15.5), and it seems to be working without issues as well.

See the screenshot below:

Regards

Hi thanks,

Ok, let’s close this for now.
Maybe it’s something to do with the cache.

Thanks again.