Woocommerce payments stops webhooks / connectors to shipping companies etc

  • Resolved neil_seddon

    (@neil_seddon)


    1 year, 5 months ago

    After installing. I was unable to connect to my shipping connecters like Sendle & Trackship etc. I had to restore the database and disable Woocommerce payments. It also conflicts with other shipping connecters as it must mess up the webhooks / Rest API in Woocommerce settings

    As I have received an order with Woocommerce payments I will have to wait 7 days for the first payment. Can you advise that payment will still go through for this and if not how and who do I need to contact?

    • This topic was modified 1 year, 5 months ago by neil_seddon.
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  • Plugin Support Abhi G. a11n

    (@theabhig)

    Hi there @neil_seddon,

    As I have received an order with Woocommerce payments I will have to wait 7 days for the first payment. Can you advise that payment will still go through for this and if not how and who do I need to contact?

    Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done and contact us from the email address connected to your WooCommerce Payments account.

    That will allow us to identify your account and share account information, which is something we won’t be able to do on a public forum.

Viewing 1 replies (of 1 total)
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