WooCommerce PayPal Payments Background

  • In WooCommerce PayPal Version 1.7.1 Payments Background Colour is transparent.

    Once I installed the plugin and turned on Enable buttons on Checkout and then I went to /checkout/ clicked the debit or credit check out button and a payment field appears and it’s background is transparent and we have a black background for the website. See Screenshot for issue.

    https://cloudup.com/czVU5t4xqAT

    I have a tried a different CSS setting in my style sheet and I can not get any of my styles to apply. This was not an issues with PayPal Standard and I feel the accessibility of this PayPal Payments Plugin has been reduced due to the fact we can’t see the terms of service check mark text due to the plugins forced style.

    When you can get text to apply

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Mirko P.

    (@rainfallnixfig)

    Hi @rdall,

    It sounds like the issue is directly related to the WooCommerce PayPal Payments plugin.

    Therefore, I would like to ask you to contact our WooCommerce PayPal Payments support team so that they can assist you further. Here is the link to their support forum:

    https://www.ads-software.com/support/plugin/woocommerce-paypal-payments/

    Please note that this particular forum is for questions that are directly related to the features and functionality of the WooCommerce core plugin.

    Best regards.

    Thread Starter Robert Dall

    (@rdall)

    Hi Mirko, The reason I posted it here is it’s bad User Interaction Design.

    The designer of the plugin doesn’t know what type of website this will be used on.

    I got this reply to from the plugin authors.

    The iframe from the Debit/credit box can’t be styled beyond the available setting for the buttons. These fields are generated from PayPal.

    My reply is:

    Why can you just encapsulate the Iframe with a div or something and then allow people to apply what ever colour then want.

    What if I had a blue, yellow, green background.

    I am not asking to style the iframe, In fact I believe it’s a bad idea if you mess with PayPal’s branding standards. But not allowing to just adjust the background colour is just bad user interface as you don’t know what style of website your plugin is being used on.

    I am posting this publicly as it’s important to realize what poor User Interaction Design has on different websites. The plugin developer has not thought this through.

    Also even though I have “purchased” this free plugin that I was heavily suggested by WooCommerce to switch to I can’t leave a review because according to your website I haven’t purchased it? Thus another reason I am posting this here as well.

    https://woocommerce.com/products/woocommerce-paypal-payments/#reviews

    • This reply was modified 2 years, 6 months ago by Robert Dall. Reason: edit style of post for easier reading
    Mirko P.

    (@rainfallnixfig)

    Hi @rdall,

    Thanks for bringing this to our attention and sorry to hear you had an unpleasant experience with the WooCommerce PayPal Payments plugin.

    Since this particular forum is for issues related to the WooCommerce core plugin we’re unable to assist further with your complaint.

    You could take a look at the marketplace where we have the Braintree for WooCommerce free extension to accept PayPal payments you may be interested in. There is a comparison table here:

    https://woocommerce.com/document/paypal-extension-comparison/

    I’m going to close this thread now. Feel free to open a new topic if you have questions related to core WooCommerce.

    Cheers.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘WooCommerce PayPal Payments Background’ is closed to new replies.