WooCommerce PayPal Payments ceases to function

Hello. Until recently PayPal has been working perfectly with WooCommerce PayPal Payments but as of the last week or so the checkout paypal button is greyed out and I don’t know what to do next.

I don’t own the PayPal account and currently don’t have access to it. The owner does (of course). Any suggestions welcome. Thank you.

WordPress Environment

WordPress address (URL): https://edition-zefiro.com
Site address (URL): https://edition-zefiro.com
WC Version: 7.5.0
REST API Version: ?</img> 7.5.0
WC Blocks Version: ?</img> 9.6.5
Action Scheduler Version: ?</img> 3.5.4
Log Directory Writable: ?</img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?</img>
Language: en_GB
External object cache: ?</img>

Server Environment

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 516 MB
PHP Time Limit: 600
PHP Max Input Vars: 1000
cURL Version: 7.88.1
OpenSSL/1.1.1t

SUHOSIN Installed: –
MySQL Version: 5.7.23-23
Max Upload Size: 512 MB
Default Timezone is UTC: ?</img>
fsockopen/cURL: ?</img>
SoapClient: ?</img>
DOMDocument: ?</img>
GZip: ?</img>
Multibyte String: ?</img>
Remote Post: ?</img>
Remote Get: ?</img>

Database

WC Database Version: 7.5.0
WC Database Prefix: wp_
Total Database Size: 154.08MB
Database Data Size: 134.36MB
Database Index Size: 19.72MB
wp_woocommerce_sessions: Data: 25.98MB + Index: 1.40MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.09MB + Index: 0.14MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.08MB + Index: 0.03MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.45MB + Index: 0.33MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 0.72MB + Index: 0.27MB + Engine MyISAM
wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs: Data: 0.52MB + Index: 0.30MB + Engine MyISAM
wp_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_comments: Data: 0.36MB + Index: 0.27MB + Engine MyISAM
wp_eg_grids: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_eg_item_elements: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_eg_item_skins: Data: 0.12MB + Index: 0.01MB + Engine MyISAM
wp_eg_navigation_skins: Data: 0.08MB + Index: 0.01MB + Engine MyISAM
wp_failed_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_layerslider: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_layerslider_revisions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_carts: Data: 0.05MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_jobs: Data: 9.07MB + Index: 0.25MB + Engine MyISAM
wp_options: Data: 52.72MB + Index: 3.96MB + Engine MyISAM
wp_postmeta: Data: 13.74MB + Index: 5.26MB + Engine MyISAM
wp_posts: Data: 17.40MB + Index: 0.88MB + Engine MyISAM
wp_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_css: Data: 0.09MB + Index: 0.01MB + Engine MyISAM
wp_revslider_css_bkp: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_sliders: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_revslider_sliders_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_slides: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_revslider_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_static_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_socialsnap_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_termmeta: Data: 0.05MB + Index: 0.04MB + Engine MyISAM
wp_terms: Data: 0.04MB + Index: 0.07MB + Engine MyISAM
wp_term_relationships: Data: 0.44MB + Index: 1.01MB + Engine MyISAM
wp_term_taxonomy: Data: 0.22MB + Index: 0.04MB + Engine MyISAM
wp_usermeta: Data: 0.51MB + Index: 0.27MB + Engine MyISAM
wp_users: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
wp_w3tc_cdn_pathmap: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_w3tc_cdn_queue: Data: 2.63MB + Index: 0.36MB + Engine MyISAM
wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.04MB + Index: 0.04MB + Engine MyISAM
wp_wc_download_log: Data: 0.04MB + Index: 0.04MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.09MB + Index: 0.08MB + Engine MyISAM
wp_wc_order_stats: Data: 0.04MB + Index: 0.03MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_attributes_lookup: Data: 0.17MB + Index: 0.16MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 1.16MB + Index: 1.74MB + Engine MyISAM
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_yoast_indexable: Data: 4.66MB + Index: 1.52MB + Engine MyISAM
wp_yoast_indexable_hierarchy: Data: 0.13MB + Index: 0.38MB + Engine MyISAM
wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_yoast_primary_term: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_yoast_seo_links: Data: 2.24MB + Index: 0.45MB + Engine MyISAM
wp_yoast_seo_meta: Data: 0.22MB + Index: 0.22MB + Engine MyISAM

Post Type Counts

attachment: 1416
custom_css: 1
faq: 5
flamingo_contact: 203
flamingo_inbound: 25
jetpack_migration: 2
jp_img_sitemap: 2
jp_sitemap: 2
jp_sitemap_master: 2
nav_menu_item: 140
oembed_cache: 37
page: 35
post: 1
product: 1291
product_variation: 2574
revision: 1334
shop_coupon: 1
shop_order: 531
wp_block: 12
wp_global_styles: 1
wpcf7_contact_form: 3
wpforms: 1

Security

Secure connection (HTTPS): ?</img>
Hide errors from visitors: ?</img>

Active Plugins (21)

Akismet Anti-Spam: by Automattic – 5.0.2
Contact Form 7: by Takayuki Miyoshi – 5.7.4
Enable Media Replace: by ShortPixel – 4.0.3
Essential Grid: by ThemePunch – 3.0.17.1
Flamingo: by Takayuki Miyoshi – 2.3
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.13.1
Jetpack: by Automattic – 11.9.1
WPBakery Page Builder: by Michael M - WPBakery.com – 6.10.0
Mailchimp for WooCommerce: by Mailchimp – 2.8
Slider Revolution: by ThemePunch – 6.6.11
Social Snap Lite: by Social Snap – 1.3
Tiered Price Table for WooCommerce: by U2Code – 5.0.4
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.23.3

W3 Total Cache: by BoldGrid – 2.3.0
WooCommerce PayPal Payments: by WooCommerce – 2.0.3
WooCommerce Shipping & Tax: by WooCommerce – 2.2.4
WooCommerce: by Automattic – 7.5.0
WordPress Importer: by wordpressdotorg – 0.8
Yoast SEO: by Team Yoast – 20.3
Smush: by WPMU DEV – 3.12.6
WPForms Lite: by WPForms – 1.8.0.2

Inactive Plugins (0)

Dropin Plugins (3)

advanced-cache.php: advanced-cache.php
db.php: db.php
object-cache.php: object-cache.php

Must Use Plugins (1)

Endurance Page Cache: by Mike Hansen – 2.2

Settings

API Enabled: –
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?</img>
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #9 - /index.php/shop/
Basket: #2199 - /index.php/cart/
Checkout: #2201 - /index.php/checkout-2/
My account: #2203 - /index.php/my-account-2/
Terms and conditions: #217 - /index.php/terms-and-conditions/

Theme

Name: Highend
Version: 3.8.3
Author URL: https://hb-themes.com
Child Theme: ?</img> – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?</img>

Templates

Overrides: HighendWP/woocommerce/cart/cart-empty.php
HighendWP/woocommerce/cart/cart-totals.php
HighendWP/woocommerce/cart/cart.php
HighendWP/woocommerce/cart/shipping-calculator.php
HighendWP/woocommerce/checkout/form-billing.php
HighendWP/woocommerce/checkout/form-checkout.php
HighendWP/woocommerce/checkout/form-shipping.php
HighendWP/woocommerce/checkout/thankyou.php
HighendWP/woocommerce/content-product.php
HighendWP/woocommerce/global/quantity-input.php
HighendWP/woocommerce/loop/add-to-cart.php
HighendWP/woocommerce/loop/loop-end.php
HighendWP/woocommerce/loop/loop-start.php
HighendWP/woocommerce/loop/orderby.php
HighendWP/woocommerce/loop/rating.php
HighendWP/woocommerce/single-product/meta.php
HighendWP/woocommerce/single-product/related.php
HighendWP/woocommerce/single-product/sale-flash.php
HighendWP/woocommerce/single-product/short-description.php
HighendWP/woocommerce/single-product/tabs/additional-information.php
HighendWP/woocommerce/single-product/tabs/description.php
HighendWP/woocommerce/single-product/title.php
HighendWP/woocommerce/single-product/up-sells.php
HighendWP/woocommerce/single-product-reviews.php

WooCommerce PayPal Payments

Onboarded: ?</img>
Shop country code: GB
WooCommerce currency supported: ?</img>
Advanced Card Processing available in country: ?</img>
Pay Later messaging available in country: ?</img>
Webhook status: –
Vault enabled: ?</img>
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: ?</img>
Tracking enabled: –

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
product-variation-management
settings

Daily Cron: ?</img> Next scheduled: 2023-03-17 10:03:24 +00:00
Options: ?</img>
Notes: 73
Onboarding: completed

Action Scheduler

Complete: 213
Oldest: 2023-02-14 14:37:34 +0000
Newest: 2023-03-16 19:51:38 +0000

Failed: 1,447
Oldest: 2022-10-28 19:08:59 +0000
Newest: 2023-03-14 18:42:13 +0000

Pending: 5
Oldest: 2023-03-17 06:14:09 +0000
Newest: 2023-03-23 23:06:06 +0000

Status report information

Generated at: 2023-03-16 23:30:10 +00:00
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