• Resolved fatherruth01

    (@fatherruth01)


    I use the elementor page builder and I have a shop page. I notice my shop page keeps showing loading for hours when i want to edit it. I debuged the issue and woocommerce plugin is the cause the of the page not loading. Every other page loads correctly except for the shop page. Someone please help me with a solution.. thank you in anticipation

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hi @fatherruth01 ,

    Thanks for reaching out!

    I understand that editing the Shop page results in a slow load, and you have identified the cause to be WooCommerce core, is this correct?

    May I ask what troubleshooting steps were taken that led to the culprit being identified as WooCommerce core?

    Just to confirm, are all the?WooCommerce Server Recommendations?and?WordPress requirements?are met at the moment?

    Also, I’d suggest installing the?Query Monitor?plugin on your site. It might share details?on what may be causing the issue.

    Additionally, please can you share the following:

    • System Status Report: navigate to WooCommerce → Status. Select Get system report and then Copy for support.
    • Fatal Error log: Share a copy of any fatal error log found under WooCommerce → Status → Logs.
    • Console errors: Please share any errors you may identify when inspecting the console on the page experiencing the issue.

    You can read more about using your browser console to identify errors here.

    Once you have this, please share the results with us here.

    Cheers!

    Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘WooCommerce Plugin Causing my page not load’ is closed to new replies.