woocommerce plugin/extension compatibility issue

Hi @darrenc4

Can you send me your site URL, please?

https://rikikaspispicejourney.com.au/product/5-product-mix-match-special-offer/

check the products below them main products, theres a qty selector buttons before updating elementor.
also tried different qty selector and its not working.
and related products created using elementor breaks when using the other plugin.

Thanks.

Hi @darrenc4

Can you disable all your experiments, please?
except for the Flex Box experiment (If you have it on your site)
https://elementor.com/help/elementor-experiments
If it solves the issue, reactivate them one by one to find the culprit.

Please make sure that all of your Plug-ins and Theme are updated.
Sometimes it isn’t obvious that there is a plugin update available. Go to WordPress Dashboard > Updates and click the Check Again button to be sure.

Please also regenerate the CSS via Elementor > Tools > Regenerate CSS on your WordPress Dashboard,

then make sure that you are clear:
your WordPress cache (your WordPress plugin if you have one), your server cache (if
you have one. In this case, you can contact your hosting provider).

Please deactivate all your plugins besides Elementor and see if it helps. If it solves the issue, reactivate them one by one to find the culprit. If it didn’t help, switch your theme (temporarily) and see if it makes any difference.

hi, sorry but none of them work.

here’s another test and focus using this quantity selector plugin only, so heres the list of plugins
elementor
elementor pro
woocoomerce
WooCommerce Mix and Match Products – By Kathy Darling
Quantity Plus Minus Button for WooCommerce – CodeAstrology

troubleshoot, switched theme, and disabled all plugins except above

test 1

elementor pro – active
elementor – active

mix and match products qty selector – working
cart page qty selector – not working

—

test 2

elementor pro – inactive
elementor – active

mix and match products qty selector – working
cart page qty selector – working

Thank you

hi, do you have any updates on this?

Hi,Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com.

I’d also suggest you check out our Elementor Community forum, we have created it to connect Elementor users together and share knowledge, my.elementor.com.

www.ads-software.com rules state that commercial products are not supported here.

Looking at your site, you are an Elementor Pro user. The developer can’t have a conversation with customers here. That’s not permitted for anyone.

For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

https://my.elementor.com/

As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.