• Resolved maxlablife

    (@maxlablife)


    Hello,

    I have problem when I update WooCommerce plugin the products on the page where is the WC plugin just get lost. Also sometime I can not reach WP dashboard because of that, so in C-panel I have to make to be as it was or hosting support update it for me.
    I am using Bridge theme.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • iciaretxebarria

    (@iciaretxebarria)

    I have the same issue. Cannot reach Woocommerce dashboard since the udpating and even rolling back to the previous version, it stills the same.
    I have submitted an issue:
    Screenshot: https://snipboard.io/8GEL3n.jpg

    Robert Ghetau

    (@robertghetau)

    Hi there,

    >I have problem when I update WooCommerce plugin the products on the page where is the WC plugin just get lost. Also sometime I can not reach WP dashboard because of that, so in C-panel I have to make to be as it was or hosting support update it for me.

    What you’re experiencing sounds like a plugin conflict. I encourage you to run a conflict test as described below:

    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    If the issue persists, please share a few screenshots of the logs you see in the browser console as well as in WP Admin > WooCommerce > Status > Logs.

    @iciaretxebarria It appears the issue you’re having could be similar, but we’re not entirely sure. I found a few references about a caching plugin that created these issues. I encourage you to clear the site’s cache using that plugin and if that doesn’t work right away to try and disable it. Finally, taking the conflict test route as @maxlablife would be a good next step. I the issue is different from @maxlablife’s please open a new thread and share the error logs as well as the System Status Report with us.

    I hope this helps!

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @maxlablife. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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