Woocommerce plugins giving server errors

  • Resolved helendevs

    (@helendevs)


    11 months, 3 weeks ago

    I have just added my woocommerce plugins and gateway plugins.. but after this i have encountered a lot of server errors again esp when -PUBLISHING or updating changes, pages. etc. Also sometimes when we open site it will just be blank page, and will only come again after another refresh! its so annoying! didnt happen with the site before. and also we have updated the php to 7.3 since woo will not work on the old php. pls help! its so annoying. can anyone help? thanks lots!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter helendevs

    (@helendevs)

    everytime i activated the woocomeerce plugin! it keeps giving our site SERVER ERROR also keeps having unable to handle request and we always need to refresh again to show site! its so bad! can someone pls help what the hell is wrong with this woocomerce plugin

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @helendevs,

    For better assistance, can you provide screenshots showing the issue on your end? For screenshots, you may use https://snipboard.io – please follow the instructions on that page, then paste the URL in this thread.

    Additionally, please can you share a copy of the following:

    • System Status Report: Navigate to WooCommerce → Status. Select Get System Report and then Download for Support.
    • Fatal Error log: Share a copy of any fatal error log found under WooCommerce → Status → Logs.
    • Enable WP Debug mode, regenerate the error, and share the error log found at your website root.

    You could copy and paste your reply or share it via Mozilla Community Pastebin and share the link here.

    In the meantime, you can run a conflict test to help you identify the cause of the issue. More info: https://woo.com/document/how-to-test-for-conflicts/

    Let us know how that goes. Looking forward to helping you.

    Hey there. We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 3 replies - 1 through 3 (of 3 total)
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