• Resolved page52

    (@page52)


    Is anyone else having an issue with the quantity buttons on the cart page in the Astra slide-in cart? I’m using Astra Pro and WC and their team is working on a fix for the plus minus buttons disappearing after quantities are changed but I have two sites waiting to launch and need an urgent fix. At the moment, the customer can’t adjust quantities efficiently once products are added to the cart.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello, the problem is known. One solution would be this:

    https://share.getcloudapp.com/wbuDPOkK

    Thread Starter page52

    (@page52)

    Thank you very much, this is a really good temporary solution; however, one of the big parts of why I’m using Astra is the awesome slide-in cart and that doesn’t have an ‘update cart’ button for the quantities, and using the default plus/minus (with the setting turned off as per your video) doesn’t update the cart drawer in real time. I’ll wait for the fix and hope that it’ll be released soon!

    Hello @page52 & @jidwictut9

    The problem has been resolved, and an update has been released a few minutes ago. Kindly update to the latest version (4.1.3) and confirm if it addresses the issue.

    Thread Starter page52

    (@page52)

    Hi Mehedi, thank you so much for your confirmation. I’ve tested this update and a few things to note:

    Issue persists if “Enable Quantity Plus and Minus” is on in the Astra Customizer settings – (not at first, but if you navigate to cart and then back to another page that glitch happens).

    After the update the quantity buttons are showing on my category/catalog page which isn’t a major problem, but the ADD TO CART button doesn’t trigger the slide-in cart / cart drawer.

    Can you confirm please?

    Hi @page52

    To me, it appears that this is not the case. I am uncertain about the reason behind the issue you are facing. It could be due to a caching problem or some other factor.

    Could you kindly provide us with additional details about your website, including site health info and caching details, via this contact form? We will thoroughly investigate the matter and work towards finding a resolution for you.

    Thanks

    Thread Starter page52

    (@page52)

    Thank you, I already have an open support ticket so I’ll address this with them there. My main issues when the Astra quantity buttons are enabled (either Normal, Merged or Vertical).

    Quick view ‘add to cart’ doesn’t trigger slide-in cart
    If you navigate to cart and then back to another page and open the slide-in cart, plus minus buttons are missing

    And I need this enabled, because without it my customers can’t adjust the quantities in the slide-in cart in real time.

    Hi @page52,

    Since you have opened a ticket on our Support Portal, would you please continue the conversation related to this issue using the ticket and mark the topic as Resolved? Well, in fact, we have fixed this as mentioned above.

    Thank you,
    Herman ??

    Thread Starter page52

    (@page52)

    Thank you, yes – I can confirm that this is apparently a WooCommerce issue and Astra have a beta version that eradicates this issue.

    Hi @page52, thank you for your confirmation.

    Anyway, it’s not a beta version, it is a stable one.

    Kind regards,
    Herman ??

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘WooCommerce plus minus quantity buttons’ is closed to new replies.