• Resolved saniat

    (@saniat)


    Hi,
    I’m using price filter on my website but it filters the products on the regular price, not working for the sale prices. What’s the issue?
    Thanks!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Abiola Ogodo

    (@oaoyadeyi)

    @saniat

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Also, can you provide a link to where this is happening so we can reproduce it?

    Thread Starter saniat

    (@saniat)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://floorshop.dk
    Site address (URL): https://floorshop.dk
    WC Version: 5.9.0
    REST API Version: ? 5.9.0
    WC Blocks Version: ? 6.1.0
    Action Scheduler Version: ? 3.3.0
    WC Admin Version: ? 2.8.0
    Log Directory Writable: ?
    WP Version: 5.8.2
    WP Multisite: -
    WP Memory Limit: 2 GB
    WP Debug Mode: -
    WP Cron: ?
    Language: da_DK
    External object cache: -
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.26
    PHP Post Max Size: 1 GB
    PHP Time Limit: 300
    PHP Max Input Vars: 5000
    cURL Version: 7.29.0
    NSS / 3.53.1
    
    SUHOSIN Installed: -
    MySQL Version: 5.7.35-38-log
    Max Upload Size: 1 GB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
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    WC Database Prefix: wp_
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    ### Post Type Counts ###
    
    attachment: 4021
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    custom_css: 2
    customize_changeset: 123
    elementor_library: 14
    nav_menu_item: 115
    oembed_cache: 5
    page: 174
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    post: 30
    product: 1991
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    revision: 1745
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    shop_coupon: 1
    shop_order: 164
    staticblocks: 3
    testimonial: 2
    vc_grid_item: 2
    woodmart_sidebar: 2
    woodmart_slide: 2
    wpcf7_contact_form: 3
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (54) ###
    
    Redux: af Extendify – 4.3.3
    FiboSearch - AJAX Search for WooCommerce: af FiboSearch Team – 1.14.0
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    Conversios.io - Google Analytics and Google Shopping plugin for WooCommerce: af Tatvic – 4.4.1
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    Slider Revolution: af ThemePunch – 6.5.9
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    Bulk Table Editor for WooCommerce: af Consortia – 2.1.6
    Woo Discount Rules PRO 2.0: af Flycart – 2.3.10
    Woo Discount Rules: af Flycart – 2.3.10
    Product Feed PRO for WooCommerce: af AdTribes.io – 10.8.9
    WooCommerce Extra Product Sorting Options: af SkyVerge – 2.9.0
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    WooCommerce Measurement Price Calculator: af SkyVerge – 3.18.2
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    WordPress Import: af wordpressdotorg – 0.7
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    Essential Addons for Elementor: af WPDeveloper – 4.9.6
    Order / Coupon / Subscription Export Import Plugin for WooCommerce (BASIC): af WebToffee – 2.1.3
    Really Simple SSL: af Really Simple Plugins – 5.2.0
    WPBakery Page Builder: af Michael M - WPBakery.com – 6.4.1
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: DKK (DKK)
    Currency Position: right_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: simple (simple)
    grouped (grouped)
    variable (variable)
    external (external)
    price_calculator (price_calculator)
    
    Taxonomies: Product Visibility: exclude-from-search (exclude-from-search)
    exclude-from-catalog (exclude-from-catalog)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop basisside: #233316 - /webshop/
    Kurv: #233317 - /kurv/
    Checkout: #233318 - /kundeinfo/
    Min konto: #233319 - /my-account/
    Vilk?r og betingelser: ? Siden er ikke indstillet
    
    ### Theme ###
    
    Name: Woodmart Child
    Version: 1.0.0
    Author URL: https://xtemos.com
    Child Theme: ?
    Parent Theme Name: Woodmart
    Parent Theme Version: 6.1.5
    Parent Theme Author URL: https://themeforest.net/user/xtemos
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: woodmart/woocommerce/archive-product.php
    woodmart/woocommerce/cart/cart-item-data.php
    woodmart/woocommerce/cart/cart.php
    woodmart/woocommerce/cart/cross-sells.php
    woodmart/woocommerce/cart/mini-cart.php
    woodmart/woocommerce/checkout/form-checkout.php
    woodmart/woocommerce/checkout/thankyou.php
    woodmart/woocommerce/content-product-cat.php
    woodmart/woocommerce/content-product.php
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    woodmart/woocommerce/global/form-login.php
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    woodmart/woocommerce/single-product/product-thumbnails.php
    woodmart / woocommerce / single-product / rating.php
    woodmart / woocommerce / single-product / related.php
    woodmart / woocommerce / single-product / sale-flash.php
    woodmart / woocommerce / single-product / tabs / tabs. php
    woodmart / woocommerce / single-product / title.php
    woodmart / woocommerce / single-product / up-sells.php
    woodmart / woocommerce / single-product.php
    
    ### Action Scheduler ###
    
    Completed: 20,636
    Oldest: 2021-10-25 09:12:09 +0200
    Newest: 2021-11-24 21:18:08 +0100
    
    Failed: 3
    Oldest: –
    Newest: –
    
    Current: 1
    Oldest: 2021-11-25 09:40:52 +0100
    Newest: 2021-11-25 09:40:52 +0100
    
    ### Status report information ###
    
    Generated at: 2021-11-24 21:52:52 +01: 00
    

    Link: https://floorshop.dk/webshop/

    Mirko P.

    (@rainfallnixfig)

    Hi @saniat,

    I took a look at your site and the sorting filter by price low to high doesn’t seem to be working properly, as you can see here:


    Link to image: https://snipboard.io/dAuxzl.jpg

    At first glance, this issue seems to be caused by a theme or plugin conflict. You may want to temporarily disable this plugin and check again.

    WooCommerce Extra Product Sorting Options: af SkyVerge – 2.9.0

    If the issue persists, then could you please perform a full conflict test by following the steps below?

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.

    To figure out which plugin is causing the problem, reactivate your theme first and check again. Then, your other plugins one by one, testing after each, until you find the one causing conflict.

    You can find a more detailed explanation on how to do a conflict test here https://docs.woocommerce.com/document/how-to-test-for-conflicts.

    Let us know how that goes.

    Thread Starter saniat

    (@saniat)

    Thank you! I will have a look into this. Have you also checked the price filter on the sidebar? That one also not working the for the sale prices.

    MayKato

    (@maykato)

    Hi @saniat

    Have you also checked the price filter on the sidebar? That one also not working the for the sale prices.

    This could also be a theme/plugin conflict since I can’t reproduce the same behavior on my test site with the latest versions of WordPress, WooCommerce and Storefront(default) theme. So please try running a test as suggested above to determine where the issue is coming from.

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Woocommerce price filter’ is closed to new replies.