Woocommerce processing order not sending automatically

  • Hello there

    Every e-mails from Woocommerce are sending fine except “processing order” ones which are not sending automatically. However, this works perfectly by manually way.

    Processing 0rder e-mails are enabled on Woocommerce settings.

    I checked with “wp-mail-logging” plugin, and I can’t see any processing e-mails sent from it. Does that mean there is an issue from the e-mail function?

    Any advice/guidance would be much appreciated ??

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    Try using an SMTP function next.
    I have written a quick tutorial on this here: https://conschneider.de/how-to-fix-e-mail-problems-in-wordpress-and-woocommerce/

    Thread Starter bluemoonsound

    (@bluemoonsound)

    Hi Con

    Thank you for your reply.

    I’m already using WP-Mail-SMTP plugin.

    The thing is, all my Woocommerce e-mails are sending properly automatically except “Processing Order” ones when I change the order statu. However, it works by manually way when you chose “resend order e-mails” from the order dashboard.

    Thread Starter bluemoonsound

    (@bluemoonsound)

    Do you think it could be because of the payment method? I’m only trying the e-mails with bacs or cheque.

    Or maybe the e-mail is override by something else, don’t you think?

    For exemple, I don’t know why but I didn’t received any notifications of new user registration. I had to add this code to my functions to got it back :

    add_action('woocommerce_created_customer', 'admin_email_on_registration', 10 , 1);
function admin_email_on_registration( $customer_id) {
    wp_new_user_notification( $customer_id );
}
    Thread Starter bluemoonsound

    (@bluemoonsound)

    Apparently that’s a WooCommerce default setting…

    See here : https://www.ads-software.com/support/topic/on-hold-to-processing-status/

    • This reply was modified 8 years, 5 months ago by bluemoonsound.
Viewing 4 replies - 1 through 4 (of 4 total)
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