Woocommerce product created missing price, cannot quick edit

  • Resolved DT Nguy?n

    (@kuldokk)


    3 years, 10 months ago

    Hello everyone,

    I hope you can help me with this very strange issue of my setup.

    1. My staging site is live at

    https://167.179.80.196/

    I have:
    1. a backup of my production site on the staging site restored
    2. everything to the current releases updated
    3. woocommerce installed
    4. deleted all plugins apart from woocommerce
    5. deleted all tables which are not needed by core WP and woocommerce
    6. deleted all old data

    I’ve tried to create a product by filling out name, description and Regular price, Sale price and click on the Publish button. The spinner next to the Publish button keep spinning until I got this message:

    There has been a critical error on this website. Please check your site admin email inbox for instructions.

Learn more about debugging in WordPress.

    Then I go to All Product, the product is created but missing regular price and sales price.

    I’ve tried to quick update the product by filling out regular price and sales price then I clicked onto the update button, again the spinner next to this button keep spinning and nothing happen.

    What I have also tried was

    What can possibly go wrong with my setup, how can I resolve it? I can supply an admin account to the staging site for further investigation.

    Thank you very much!

    Here is my system status:

    
### WordPress Environment ###

WordPress address (URL): https://testblog.hocexcel.online
Site address (URL): https://testblog.hocexcel.online
WC Version: 4.9.1
REST API Version: ? 4.9.1
WC Blocks Version: ? 4.0.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.8.3
Log Directory Writable: ?
WP Version: 5.6
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ?
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: nginx/1.18.0
PHP Version: 7.4.14
PHP Post Max Size: 2 GB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.58.0
OpenSSL/1.1.1i

SUHOSIN Installed: –
MySQL Version: 5.7.32-0ubuntu0.18.04.1
Max Upload Size: 2 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.9.1
WC Database Prefix: wp_
Total Database Size: 51.94MB
Database Data Size: 39.55MB
Database Index Size: 12.39MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_notification_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 2.48MB + Index: 0.14MB + Engine InnoDB
wp_postmeta: Data: 35.58MB + Index: 10.03MB + Engine InnoDB
wp_posts: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.34MB + Index: 0.53MB + Engine InnoDB
wp_term_taxonomy: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_usermeta: Data: 0.19MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_avatars_cache: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_comments_subscription: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_follow_users: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_phrases: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_users_voted: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

### Post Type Counts ###

post: 1
product: 2

### Security ###

Secure connection (HTTPS): ?
					Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
Hide errors from visitors: ?

### Active Plugins (3) ###

Query Monitor: by John Blackbourn – 3.6.7
Debug Bar: by wordpressdotorg – 1.1.2
WooCommerce: by Automattic – 4.9.1

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

db.php: Query Monitor Database Class

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: ? Page ID is set
but the page does not exist

Cart: ? Page ID is set
but the page does not exist

Checkout: ? Page ID is set
but the page does not exist

My account: ? Page ID is set
but the page does not exist

Terms and conditions: ? Page not set

### Theme ###

Name: Twenty Twenty
Version: 1.1 (update to version 1.6 is available)
Author URL: https://www.ads-software.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Canceled: 1
Oldest: 2021-01-23 11:09:48 +0000
Newest: 2021-01-23 11:09:48 +0000

Complete: 46
Oldest: 2021-01-23 11:09:48 +0000
Newest: 2021-01-23 13:51:51 +0000
    • This topic was modified 3 years, 10 months ago by DT Nguy?n.
    • This topic was modified 3 years, 10 months ago by DT Nguy?n.

    The page I need help with: [log in to see the link]

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