Woocommerce product data with all tabs are disappeared

  • Wordpress 4.7.4.
    Theme: Videotouch 1.8.2
    Woocommerce: 3.0.5

    There is no product data tabs in product section. (backend – wp-admin) They have just disappeared. SO I can not create or modify any product! I have no errors in chrome javascript console. When I disable javascript on chrome I see all the tabs but can not click or use them. When I enable javascript on browser they just disappear!

    SOS!!!

    Any suggestions? Would appreciate any help

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter skvitkromkalka

    (@skvitkromkalka)

    Here is a copy-paste of my system report:

    WordPress environment
    Home URL: https://nx.ge
    Site URL: https://nx.ge
    WC version: 3.0.5
    Log directory writable: /home/randomd1/public_html/wp-content/uploads/wc-logs/
    WP version: 4.7.4
    WP multisite: –
    WP memory limit: 768 MB
    WP debug mode: –
    WP cron:
    Language: ka_GE
    Server environment
    Server info: Apache
    PHP version: 5.6.30
    PHP post max size: 128 MB
    PHP time limit: 120
    PHP max input vars: 3000
    cURL version: 7.53.0, OpenSSL/1.0.2k
    SUHOSIN installed: –
    MySQL version: 5.6.28
    Max upload size: 128 MB
    Default timezone is UTC:
    fsockopen/cURL:
    SoapClient:
    DOMDocument:
    GZip:
    Multibyte string:
    Remote post:
    Remote get:
    Database
    WC database version: 3.0.5
    Database prefix wp_
    woocommerce_sessions
    woocommerce_api_keys
    woocommerce_attribute_taxonomies
    woocommerce_downloadable_product_permissions
    woocommerce_order_items
    woocommerce_order_itemmeta
    woocommerce_tax_rates
    woocommerce_tax_rate_locations
    woocommerce_shipping_zones
    woocommerce_shipping_zone_locations
    woocommerce_shipping_zone_methods
    woocommerce_payment_tokens
    woocommerce_payment_tokenmeta
    MaxMind GeoIP database: /home/randomd1/public_html/wp-content/uploads/GeoIP.dat
    Security
    Secure connection (HTTPS): Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
    Hide errors from visitors
    Active plugins (7)
    Bitcoin Payments for WooCommerce by BitcoinWay – 4.11
    Loco Translate by Tim Whitlock – 2.0.13
    Shortcodes Ultimate by Vladimir Anokhin – 4.9.9
    WooCommerce Checkout Manager by Visser Labs – 4.1
    WooCommerce Print Invoice & Delivery Note by Triggvy Gunderson – 4.1.5
    WooCommerce by Automattic – 3.0.5
    WP Smush by WPMU DEV – 2.6.3
    Settings
    API enabled:
    Force SSL: –
    Currency GEL (?)
    Currency position right
    Thousand separator ,
    Decimal separator .
    Number of decimals 0
    Taxonomies: Product types booking (booking), external (external), grouped (grouped), simple (simple), variable (variable)
    Taxonomies: Product visibility exclude-from-catalog (exclude-from-catalog), exclude-from-search (exclude-from-search), featured (featured), outofstock (outofstock), rated-1 (rated-1), rated-2 (rated-2), rated-3 (rated-3), rated-4 (rated-4), rated-5 (rated-5)
    WC pages
    Shop base: Page not set
    Cart: #233 – /%e1%83%a0%e1%83%94%e1%83%92%e1%83%98%e1%83%a1%e1%83%a2%e1%83%a0%e1%83%90%e1%83%aa%e1%83%98%e1%83%90/
    Checkout: #234 – /checkout/
    My account: #235 – /my-account/
    Theme
    Name: VideoTouch182
    Version: 1.8.2
    Author URL: https://touchsize.com
    Child theme: – If you’re modifying WooCommerce on a parent theme you didn’t build personally, then we recommend using a child theme. See: How to create a child theme
    WooCommerce support:
    Templates
    Overrides videotouch182/woocommerce/archive-product.php,
    videotouch182/woocommerce/content-product.php,
    videotouch182/woocommerce/loop/loop-end.php,
    videotouch182/woocommerce/loop/loop-start.php,
    videotouch182/woocommerce/single-product/product-image.php,
    videotouch182/woocommerce/single-product/product-thumbnails.php,
    videotouch182/woocommerce/single-product.php

    Thread Starter skvitkromkalka

    (@skvitkromkalka)

    Of course I tried to deactivate all plugins except woocommerce and switch to other themes but nothing helps.

    Have you checked the screen options tab? An update could have done something to uncheck this, perhaps?

    Spooky. I’d check Screen Options too. Otherwise something is either triggering a fatal PHP error when loading that meta box (this would break any meta boxes below it though) or unhooking that meta box from the Edit Product screen.

Viewing 4 replies - 1 through 4 (of 4 total)
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