Woocommerce product images not showing up at all! Fatal Error

Hi @loganzendesign

I’d be happy to help with this issue. It appears the error you provided contains the plugin that is causing the error:

wp-content/plugins/wc-fields-factory/includes/wcff-injector.php

Could you try switching to a default theme like Twenty Seventeen and disabling all plugins except for WooCommerce to see if this resolves the issue? If so, then re-enable each one at a time until you find the one that’s causing the conflict and contact that plugin or theme author for help.

Hi there, I did that and the images are still missing. I changed the default ram allocated to sort the fatal error out!
Morton Rand has suggested trying to add new image with everything else disabled and if that fails a hard reset of WordPress!?
Thanks for reply

Hi there!

Yes, that’s a good idea. Usually issues like this may be caused by either a conflict with your theme or with another WordPress plugin. We address this type of problem by asking you to temporarily disable all plugins except for WooCommerce (and the extension), and switch back to a default WordPress theme like Twenty Seventeen or Storefront – https://www.woothemes.com/storefront/. You can just do a Live Preview under Appearance with one of these themes and browse to that page and test. If it works there, then it’s a theme issue.

If that resolves the issue, then slowly re-enable the theme first, and then plugins one at a time until you find the one that’s causing the conflict.

To help troubleshoot:

– Meks Quick Plugin Disabler – https://www.ads-software.com/plugins/meks-quick-plugin-disabler/ is a tool that will remember what plugins you had active when you switch it back on
– Health Check – https://www.ads-software.com/plugins/health-check/ is a tool that can be useful for debugging, though it requires an official default theme like Twenty Seventeen – https://www.ads-software.com/themes/twentyseventeen/. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you while you’re logged in to that session without affecting normal visitors to your site

If you don’t want to do these tests on your live site, many hosts provide a staging service – they clone your site onto a “stage” where you can do testing without affecting the live version. You can ask your host about this. If they don’t give you a staging site, we recommend using WP Staging – https://www.ads-software.com/plugins/wp-staging/ or Duplicator – https://www.ads-software.com/plugins/duplicator/.

Let us know if this works for you, thanks!

Hey @loganzendesign

We haven’t heard back from you in a while, I hope Joel’s advice helped out.

Read more about plugin and theme conflicts in our Self-Service Guide.

I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Thanks,

Hi there.

No issue not resolved as mentioned originally I had done all the usually test, deactivate all plugins, changed theme and issue still there.
Someone said do a hard reset of WordPress but no idea how to do that without losing my site?

Hey again @loganzendesign

So the issue is this:

I am still building my site locally using Desktop Server but the product images aren’t showing in Woo Commerce. I am using the lastest update and everything else is update on the site, Latest Plugins, Woprdpress etc.

This sounds like something related to Desktop Server – do you have another method of building the site locally? If you have a Mac or Windows computer, you could try https://local.getflywheel.com/.

I use this and have a variation of live sites on different servers and I haven’t seen this issue at all. I imagine it is something to do with directory permissions or something like that which is specific to Desktop Server.

Let me know how you get on!

Thanks,

Hi there

Awesome thanks for replying I used a lynda.com video to learn WordPress so still a noob created my portfolio site Logan Zen design and this is my first crack at ecommerce so desktop server was only way I knew how to do a local build.

Will try your alternative thanks

I got flywheel but my site is over 512 mb for using all in one WP Migration any other plugins I can use?
I tried just sending everything to a zip file and using that but lost all my products pages etc.. was a fresh website but all my plugins and themes were there just nothing else!