Woocommerce product images not working

  • Hello, I installed the “Windows Azure Storage for WordPress” plugin. It works great for WordPress. It does not work for WooCommerce Product images: I can put a non-Azure media image as the product’s image — works fine. But when I put in an Azure based image (uploaded via WordPress Media library), the image does not show properly on the product (shows a placeholder, black cross on Edge for example). Note that the image shows just fine in the Media library, or used elsewhere in WordPress. It only does not work when used as a WooCommerce Product’s image. In fact, when you click on the placeholder, it DOES show in the lightbox!
    Any help on resolving this would be most appreciated, thank you.
    Nicholas

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  • Thread Starter nicholasdrayer

    (@nicholasdrayer)

    I think my problem may be identical to this one of a couple of months back:
    https://www.ads-software.com/support/topic/azure-blobs-and-woocommerce/
    It certainly isn’t resolved for me, and very reproduceable. Doesn’t anyone else use this plugin with Woocommerce Product images?

    Hi @nicolasdrayer,

    Can you please provide more information on how to reproduce?

    Also the img tag that is being used in the HTML source?

    Thread Starter nicholasdrayer

    (@nicholasdrayer)

    Hi Allan, thanks for getting back. The steps to reproduce are:
    1 – Upload an image using the Azure plugin to the media library;
    2 – Create a new product;
    3 – Assign the image that lives in Azure to be the product’s image.
    An example of such an image would be https://dyrandcdn.blob.core.windows.net/wordpress/2017/02/30985886_4316359575-300×300.jpg
    5 – View the product as an end-user of the site. It does not show up. But it will show up in the lightbox.

    Having said that, I had our site up as an Azure Web App. Performance was so poor as a Web App using ClearDB (despite putting the media up as a blob), that I had to move to a specialized WordPress hosting provider. And they don’t charge more for hosting pictures as regular files… so therefore, for now, the problem has gone away for us.

Viewing 3 replies - 1 through 3 (of 3 total)
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