• Resolved nimenionmikko

    (@nimenionmikko)


    Hello everybody. I have this problem with WooCommerce..

    All in the sudden it decided to stop displaying pictures on product pages. I haven’t made any changes and everything was working perfectly a while ago. I didn’t even realize this at first but it seems to be that for some reason product images show only white. Still when you put a mouse cursor on top of it where the image should be, it shows the link path to it and it can even be opened to a new tab and it show it correctly there..

    What might be the problem and how to fix it? Thank you so much..

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hey, nimenionmikko, I’m another WooCommerce user.

    This CSS can temporarily ensure that the images are always seen on the product pages:

    .woocommerce div.product div.images .woocommerce-product-gallery__wrapper .zoomImg {
    opacity: 1 !important;
    }

    Roxy

    (@roxannestoltz)

    Hi @nimenionmikko ,

    Thanks for reaching out!

    I understand that the product images are not being displayed on your site, and only a white box is visible, is this correct?

    After checking your site, the images appear to be displaying on my end, as seen in the screenshot below:

    Have you managed to resolve this, or have you used the CSS provided to @plantprogrammer for a temporary solution?

    If the CSS has helped fix this temporarily, that is great, however, I would like to help toward a more permanent solution and see if we can find the root cause of this issue.

    On the other hand, if you are not seeing the same results are mine on your end, please can you try the following:

    If the issue persists, kindly share the following, in order to get a better understanding of your site setup:

    • System Status report: which you can find via?WooCommerce?→?Status. Select?Get system report?and then?Copy for support.
    • Fatal Error log: Share a copy of any fatal error log found under?WooCommerce?→?Status?→?Logs.

    Once you have these, please share them in your response here.

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Since we haven’t heard from you for a while, I’m marking this as resolved. We’re always here to help.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘WooCommerce product page stopped showing pictures’ is closed to new replies.