WooCommerce “Product Page” widget malfunction

  • Resolved frankmatt2018

    (@frankmatt2018)


    6 years ago

    If you scroll down the page just before the bottom you will see the two product page widgets side by side. One of them (on the right) displays just the way you expect. But the one on the left the “details” are hidden until you click the title and then they appear. There is no setting I’ve found to hide the details and I’ve done the troubleshooting of turning off all other plugins.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • The console shows a javascript error in the Woo Exit Popup. Its possible that’s interfering with the Details tab javascript. Try deactivating whatever is producing the Exit Popup and retest.

    Thread Starter frankmatt2018

    (@frankmatt2018)

    Good morning and thank you for your help.
    As I mentioned, I tried the trouble shooting steps of disabling all the plugins in the site and it still errors. But because I wanted to make sure we didn’t miss anything I went in and disabled the plugin for the exit popup (Exit Popup by Brontobytes) and it did not have any effect. I cleared the browser cache and the website cache too just to be sure. I’ve left it off for you to see.
    Thoughts?

    Kenin

    (@kbassart)

    Automattic Happiness Engineer

    Hi there,

    I tried to take a look at the page you referenced above and it returns a 404 error at this time. I’m going to go ahead and close this forum post at this time. If you need further assistance please open a new forum topic.

    Thread Starter frankmatt2018

    (@frankmatt2018)

    Hi Kenen, the reason you got a 404 is because it’s been up here for 2 week and we need to keep moving on with the project. The site is live now but the problem still exists. https://www.toocooltrafficschool.com/florida/florida-handbook-course/ scroll down the page past the girl with the double thumbs up on the green background. The next row is the page plugin. The details tab is there, click it and the details appear.

    Try this custom css to force all details tabs to display:

    .page-id-1841 .woocommerce-Tabs-panel--description {
  display: block !important;
}

    A side effect is that, if the description tab is forced open, then selecting the reviews tab has no effect. As there are no reviews, you can hide the reviews tab with:

    .page-id-1841 reviews_tab {
  display: none;
}

    The .page-id-1841 makes these styles affect the home page only.

    Custom css should be entered at:
    Dashboard > Appearance > Customize > Additional CSS

    As usual, clear W3 Total Cache before testing.

    Works with my browser’s style injector extension but I haven’t tested on a live site.

    My best guess is that the product widget has not been fully tested by WooCommerce for the use case of more than one on a page. To be sure, it would be necessary to setup a fresh site with only the default theme, WC and two products. If there is still the problem, it can be reported here:
    https://github.com/woocommerce/woocommerce/issues

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘WooCommerce “Product Page” widget malfunction’ is closed to new replies.