Woocommerce Product Picture Area Resizing Delay?

Hello there,

When I look at a product page, and hover over an image, the image zooms in. I don’t any arrows to switch images, and the images don’t open in a lightbox.

Just to check, are you seeing the same thing?

Hi there, thanks for your reply. Please see this video illustration, I hope it’s somewhat clear…

Cheers.

Thank you — can you use a plugin like Health Check to confirm whether this happens with another theme enabled?
https://www.ads-software.com/plugins/health-check/

That plugin will allow you to test another theme yourself without affecting the live site.

Sure, any suggestion for the theme to be used for testing?

Cheers.

Hello there,

A default theme like Storefront might be a good place to start.

https://en-gb.www.ads-software.com/themes/storefront/

I hope this helps.

Thanks! Hopefully I’ll have time to test it this weekend.

Just installed Health Check and Storefront and tried testing using the Troubleshoot mode.

However, I cannot goto any product page it’s always 404 for me. Woocommerce is enabled and I can add the item to cart, but cannot browse to the product page and test the photo slider.

Cheers.

Edit: It seems the alternative theme (Storefront in this case) must be enabled in main mode and it messes up the live site.

• This reply was modified 3 years, 2 months ago by loyukfai.
• This reply was modified 3 years, 2 months ago by loyukfai.

In that case, please contact WooCommerce Support about this via https://woocommerce.com/my-account/create-a-ticket/ if you have any of their paid WooCommerce products, or https://www.ads-software.com/support/plugin/woocommerce/ if you do not.

I just found out that sometimes the resizing function works on first try, but sometimes it doesn’t…

Please contact WooCommerce Support about this via https://woocommerce.com/my-account/create-a-ticket/ if you have any of their paid WooCommerce products, or https://www.ads-software.com/support/plugin/woocommerce/ if you do not.