WooCommerce Product Single Blank for LOGGED OUT users as of Woo Version 8.6.0

  • Resolved gordonium

    (@gordonium)


    9 months, 1 week ago

    With the update to WooCommerce 8.6.0, the entire content of my Product page disappears for LOGGED OUT visitors only. It doesn’t appear in the HTML at all; the “entry-content” div is simply empty (rather than being mistakenly hidden by CSS, for example).

    All plugins & theme are up to date.

    I’ve turned off all plugins except Woo itself; the problem persists.

    If I change my theme to Storefront or TwentyTwenty, the Product page returns.

    Rolling WooCommerce back to v8.5.2 fixes it too.

    Thus, there’s evidently a conflict between Auberge and Woo 8.6.0.

    Yet, puzzlingly, there are absolutely no PHP errors logged or javascript errors in the console. This one has me scratching my head.

    Happy to provide login creds privately so you can see Product Single render correctly when logged-in.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Theme Author WebMan Design | Oliver Juhas

    (@webmandesign)

    Hi @gordonium,

    Thank you for reporting this.

    Please note the issue is with WooCommerce plugin. Report the issue at plugin support so they can resolve it. Please provide them with link to this support ticket so they can gain from some debug info I share below.

    To provide more info here:

    • Auberge is not WooCommerce ready theme and that’s where the issue is present – in WooCommerce non-ready themes.
    • The issue occurs only for logged out users.
    • Try to test with other WooCommerce non-ready (and non-block) themes such as Chaplin, or even my Modern theme.
    • It seems the issue is related to WC_Shortcodes::product_page() method, specifically to user capability condition check on the line #542.

    Tip: WooCommerce will always work with WordPress native themes (such as TwentyTwenty) and with StoreFront theme as that one was created by WooCommerce team. So, those themes are not suitable for testing here.

    Best regards,

    Oliver

    Theme Author WebMan Design | Oliver Juhas

    (@webmandesign)

    I’ve logged a code issue with WooCommerce so they can resolve it.

    Thread Starter gordonium

    (@gordonium)

    Hey Oliver, thanks for the speedy response and follow-thru connecting with Woo! Great support. Well done.

Viewing 3 replies - 1 through 3 (of 3 total)
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