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  • Hi @designer900!

    Thank you for sending the screenshots.

    Are you using a translation plugin? Because I think there might be some conflict, possibly with your theme or another plugin; an outdated code, script, or else might be interfering and causing this.

    To be sure it is the case, please perform a conflict test by temporarily switching your theme back to Storefront, disabling all plugins except WooCommerce, and then check again if the issue persists. If that solves it, then re-enable all plugins one-by-one, until you find the one creating the conflict.

    If you cannot perform a conflict test on your live site, we recommend creating a staging site using the WP Staging plugin.

    You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    Let us know how that goes for you!

    Thread Starter designer900

    (@designer900)

    Thanks @judagutor
    one of plugins that created a conflict
    now it is working
    thank you for your support

    You are welcome! Glad to hear it worked for you ??

    I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new topic.

    Cheers!

    Thread Starter designer900

    (@designer900)

    Dear @judagutor
    thank you

    • This reply was modified 2 years, 8 months ago by designer900.
Viewing 4 replies - 1 through 4 (of 4 total)
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