WooCommerce products are showing up as orphaned content

  • Resolved volumedesign

    (@volumedesign)


    1 year, 8 months ago

    Hi team, our client has emailed saying that 90% of their WooCommerce products are showing up as orphaned content.

    We had a developer build this site using Beaver Builder, Beaver Themer, and WooPack and WP All Import to import products. This developer has since disappeared, so we cannot pick his brains.

    I ran a site audit and it mentions that there is no internal linking to any of the products.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Saif

    (@babylon1999)

    Hello @volumedesign,

    I’m sorry but I’m not sure if I fully understand the problem here, can you please elaborate?

    Generally speaking, these orphan products could be variants with no parent.

    You can find an option to delete these in WooCommece > Status > Tools.


    Link to image: https://d.pr/i/KaXyLV

    Please make sure to make a backup of the site before doing so just in case things go wrong.

    Look forward to hearing back from you.

    Saif

    (@babylon1999)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    i am having yhe same issue. If i delete these orphaned variations. will i also be deleting my published products

    Thank you.

    L F Clark

    Hi @ucarman2002

    i am having the same issue. If i delete these orphaned variations. will i also be deleting my published products

    I see that you’re encountering the same problem with orphaned variations in your WooCommerce products.

    To answer your question, you won’t be deleting your published products if you remove these orphaned variations. Orphaned variations are typically product variations that have lost their link to the main product, often due to a glitch or error. So, removing them shouldn’t affect your current, published products.

    However, it is always a good practice to create a backup of your full site and database before making any significant changes. This way, if something does go wrong, you can restore your site to its previous state.

    If you continue to face issues or need more help, I kindly ask you to start a ?? new topic in our support forum. This aligns with the ?? forum’s best practices and allows us to focus on your issue individually. By starting a new topic, we can concentrate on your unique situation, and it also makes it easier for other users who might be facing the same problem to locate and learn from the conversation.

    Thank you for your understanding and cooperation. We look forward to assisting you further on the new topic.

Viewing 4 replies - 1 through 4 (of 4 total)
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