• Resolved redactionseomdri

    (@redactionseomdri)


    Hello there,

    I have a problem that suddenly came. It happens only in Elementor builder (not in front office, but my site is slower then). The products are all doubled.

    Even when i put only 4 shortcodes of products, it doubled them and the style is a bit different.

    https://ibb.co/K6WDWcV

    What is the problem ? What should I do ? I rolled back Elementor plugin, and some other plugins too but i don’t find the solution

    Can you please save me ? ??

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter redactionseomdri

    (@redactionseomdri)

    Oh and sorry this is the informations of the site :

    https://pastebin.com/0n8DZ8qP

    Thread Starter redactionseomdri

    (@redactionseomdri)

    I discovered something maybe it could help you, when I click on a section and on the left (you can see it upper the shortcode editor of my previous image), I click on the button Apply the change (Appliquer in french), it’s reloading the page builder and it’s shows the correct displays without doubling the products.

    What would be the problem then ?

    Thread Starter redactionseomdri

    (@redactionseomdri)

    I kept on my investigations. It seems that the “Shortcode” element has a problem. Even when i add a new shortcode element. I put it online and it’s ok in the Elementor Editor, but everytime i got back and refresh that Elementor Editor, it displays again double products.

    Plugin Support Elementor Team

    (@ricav)

    Hi @redactionseomdri,

    Could you please share more details about how you’ve set up the Product Archive page? Specifically, which widget are you using to display the products?

    It would be really helpful if you could provide a screen recording that shows the process of creating the Product Archive page or the settings of the widget you’re using to display the products. This will allow us to better understand the configuration and offer more precise guidance.

    Kind regards,

    Thread Starter redactionseomdri

    (@redactionseomdri)

    Thanks for the answer @ricav.

    Here’s what i can show you for example now the two firts screenshots come from the WP Customize menu :

    https://ibb.co/x1DqYCX
    https://ibb.co/YNPmxJx

    As you can see the products are not doubled and that’s cool.

    But here is the Elementor side :
    https://ibb.co/KrM8xws

    And that’s on Elementor that I put my products. By the shortcode Element. Either “products category” or by “products id”

    Is this an Elementor problem or a theme (Blocksy) problem ? Blocksy guys said to me that if the problem is only on Elementor, it should be an Elementor problem.

    Thank you deeply for your help

    Thread Starter redactionseomdri

    (@redactionseomdri)

    I can also add that everything worked well during 2 years. And know this “double product” problems appears on all the pages on Elementor Editor. Fortunately it’s not on front Office.

    FYI For the test, I just changed theme in 2023 and the problem is not displayed

    Thread Starter redactionseomdri

    (@redactionseomdri)

    Sorry i was mistaken a bit, I think that if the problem is only on Elementor while i’m on the Blocksy theme. The problem should be Blocksy right ?

    Thread Starter redactionseomdri

    (@redactionseomdri)

    Fixed by Blocksy theme

Viewing 8 replies - 1 through 8 (of 8 total)
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